How to perform a hard reset Hardware/Software problems

Troubleshooting hardware and software with a Hard Reset

Recently, I have been see a large number of issues that can be resolved, or at least try to be solved with a hard reset. A hard reset is one of the major steps in troubleshooting for a wide variety of issues. Issues such as a none responsive, computer keyboard do not start properly, software frozen, etc.

Why a hard reset works:

By performing a hard reset, you must remove all power from the computer. This will not occur when you restart or shut down the computer. Even by removing the battery briefly, there may be still some electricity stored in capacitors. When you do the hard reset it deletes the last drop of power from the computer. This clears all the RAM and basically force the computer to re-establish a connection between the BIOs and hardware. It will solve some problems wobbly a majority of the time, and therefore, why it is a great troubleshooting step base.

If this does not resolve the problem, you are seen be sure to create a new thread and lists all the troubleshooting steps you have tried and also to give a detailed explanation on the issue that you are experiencing.

Your friend of HP,
Sean S

Tags: Notebooks

Similar Questions

  • How to perform a hard reset.

    Although he can't be guaranteed to solve printing problems, a Hard Reset can solve many of them and is often a good first step.  Try following the steps in order.

    1. Unplug all cables and cards of memory in the printer.  Unplug the power cable, directly from the back of the printer when the printer is still on.
    2. Unplug the other end of the power cord.
    3. If there is a power supply on the power cord, disconnect one end and reconnect it.
    4. After 60 seconds, plug it directly into a wall outlet ( not a surge protector or battery backup ).
    5. Connect the power cord to the back of the printer.
    6. The printer should automatically feed back upward.  If not, turn it on with the power button.
    7. Try to make a photocopy (if your printer is a printer all in one) before you connect the cables from the printer.
    8. Connect all other cables to the printer.

    If this solved your problem, no other troubleshooting is necessary.  You can take additional measures if necessary, but it is often a good first step.

    It is recommended that the printer be connected directly to a wall outlet to ensure a constant level of power.  Sometimes, when plugged into a surge protector or battery backup, the quantity of electricity is not received by the printer.  Power problems can cause printing problems.  It is particularly important to be plugged directly into a wall outlet with wireless connectivity problems, "sleep mode" and other power problems.

    Scroll down to the previous post for the reset instructions.

  • How to do a Hard Reset on a HP laptop?

    Hard Reset allows you to solve problems of software and hardware

    This post looks at HP laptops.

     

    Hello, I will do a quick post on how to do a Hard Reset. A hard or forced Reset clears all the information in the memory of the computer which can restore the functionality. Reset your computer forces the system to erase and restore the software connections between the BIOS and hardware.

    Perform a hard or forced reset may fix the following:

    • Windows stops responding
    • Computer stops before Windows loads (no boot, a blinking cursor on a black screen, or errors related to the operating system not found or missing disk)
    • View suddenly turns off and remains empty
    • Software freezes
    • Keyboard unresponsive
    • The computer did not return from standby or sleep mode
    • An external device stops responding (turn off the power to the device in addition to perform the steps in this document)

    When you perform a hard reset, you must disconnect or remove all devices. You should start and test the computer itself and then reconnect a device at a time. To solve the high beginning or operational problem, you must run the wizard from the HP Support, or manually install the drivers all updated by Microsoft and HP.

    To perform a hard reset, use the following steps:

    To perform a hard reset, use the following steps:

    1. Turn off the computer.
    2. Remove the computer from the docking station or port replicator.
    3. Disconnect all external devices connected: displays of devices USB, printers, external storage, etc..
    4. Unplug the laptop AC adapter.
    5. Remove the battery from the compartment to batteries.
    6. Press and hold button power for about 15 seconds, remove any residual electric charge capacitors that protect memory.
    7. Insert the battery and plug the power adapter into the laptop. but do not connect peripheral devices.
    8. Press the power button to turn on the computer.
    9. If a boot menu appears, use the arrow keys to select Start Windows normally , and then press the Enter key.
    10. After you have reconnected each peripheral device, run Windows Update and HP Support Assistant to update all device drivers.

    Now, if your computer has a non-removable battery, these steps will not work. Instead, refer to use a Reset forced to solve Hardware and Software questions on laptop with a sealed Non removable b... .

    I hope that this solves any problem you can have that happen with your laptop.

    THX

    I hope it's useful.

    THX

  • Cannot perform a hard reset

    Experts in the community

    I'm the one who help friends and family on this from the unit for the first time that I came across a compact Z5 which has an error which may or may not associate with defective finger print registry.

    I was unable to perform a hard reset on it. Since I'm stuck on the screen of a PIN and the PIN on the memory did not work

    I tried several methods, including the * #* #7378423 #* #* method, which worked well with the other familys M5 model very well

    by pressing power and + /-will lead me nowhere, but the device has not been defined in dev or debug mode in the first placeWhen I try to connect to the pc, it force me to enter the pin, which I can't until I can put in place the factory reset, I failed again to the Google method window after.

    I would like comments on the methods of level higher than those located on love so ifixit.

    Thank you very much

    JO

    Hi @OJ2016,

    If I understand you correctly, you are unable to perform a reset of the phone factory because you can't after locking the screen, is that correct?

    You should try to perform a repair of software using PC Companion (for a guide step by step, click on the blue text), cela re - install the software of the phone and will remove all data. It is important that the phone is off and you don't connect it to your PC until later in the the repair guide when you are prompted to do so.

  • Pavilion dv7t-3000 mobile: stuck on the startup screen, must repeatedly perform a hard reset to fix

    When starting after a successful boot & use, the PC is stuck on the startup screen that is black with the logo blue & white HP in the middle and "press ESC for the start menu" at the bottom left. I have to perform a hard reset to get a normal startup. Everything works fine. I stop the PC from the start menu. At the next startup the PC hangs at the HP splash screen. A hard reset solves the problem, but the problem occurred on & repeatedly.

    Problem was solved by uninstalling a number of HP programs! Unfortunately I have lost the paper on which I wrote exactly what programs I uninstalled. If you find this issue that may arise on your notrbook, try to uninstall the HP programs

  • How can I perform a hard reset on a Palm Centro?

    I installed a third party-thrower and want it removed, and I don't know how. If there is another way to take off this launcher, could you tell me? If this isn't the case, I need instructions for a Hard Reset.

    Thank you

    Ramiro.

    Nevermind, I found the answer. Thanks to all those who were getting ready to answer!

    Message relates to: Centro (Sprint)

  • How to do the hard reset on Toshiba Journ.E Touch?

    How to reset hard at e Toshiba journ touch?
    Thank you

    I think that there is a hardware malfunction because you said: + JT does not +.
    You should know that this firmware update does not resolve to any previous hardware related problems.

  • Quick question on how to do a hard reset

    Given that the Razr doesn't have the capacity of a battery pull, when necessary, how do you do a hard reset?

    I apologize if this was already asked.

    Thanks in advance!

    Press and hold the volume down and power

  • Perform a hard reset when you are connected to the computer?

    Hello

    my iPod Touch G 6 seems to have momentarily buggy so I connected it to the computer, after he had died and needed a charge. He didn't start the loading of the iPod screen, so I did a hard reset while it was still connected to the computer. When he turned his back, I had to enter the password on the iPod to unlock the screen before you start synchronizing with the computer.

    Desire to do harm to the iPod? I accidentally unplugged before ejecting several times, so I'm just scared.

    Thank you

    Jesse

    You have no damage to the iPod. If you disconnect the iPod is communicating with the computer, then you can alter the iPod and a restoration will probably be necessary,

  • Re: How to make a Hard Reset.

    Thanks for the help. The hard reset did not solve my problem.

    HP Deskjet F4280

    S/N {information}

    Thank you

    Roy.

    Makes me hungry.

    Can help to clean the contacts of the cartridge.  To do this, open the door and remove the ink cartridges.  When the door is open, remove the power cord at the back of the printer while the printer is on.  Follow the steps described in the following link.  Start at step 2  Prior to re - connect the power cord to the back of the printer, make sure that the other end of the power cord is plugged into a wall outlet (not a surge protector, power or battery backup).  Does that help?

  • HP Jet 7: Flow HP 7 hard reset - touch screen problem

    OK, I bought new Tablet so I don't need my old HP jet 7.  I'll sell it. Yesterday I tried to reinstall windows (hard reset), but at some point the touch screen stop working.

    So every time when I started my pad, he says:

    "A configuration change has been requested to clear TPM (Trusted Platform Module) computer

    WARNING: Clearin erases the information stored on the TPM. You lose all created keys and access to data encrypted by this key.

    Press YES to clear the TPM

    Press NO to reject this change request and continue

    You accept the change? »

    Since the touch screen does not work, I can not press 'yes '.

    Ideas?

    Hi, check this.

  • How to perform a soft reset rule soas can I open without download?

    the default value of the system is gone - and now the rule seems to be:

    download all email or system db attachments when clicked on...but i would like to have the option to open attachment /view without downloading/saving file. I would like to reset - so i have a choice.
    

    See this article:
    https://support.Mozilla.org/en-us/KB/applications-Panel-set-how-Firefox-handles-files

  • How to perform a NVM reset C4750

    I rec'd a C4750 of non-functioning of a customer. The touchscreen is s/o; a progress bar & logo who do not complete the boot process. Is there a way to reset hard this device?

    Unplug the printer for 1 minute
    Hold button / stop plug printer in
    Continue to press on button / stop up the little green light lights, then release
    This is what worked for me - double-tap on the top left corner of the touch screen, then press once on the lower left corner of the touch screen, then press again twice on the upper left corner. A blue screen should appear.
    Touch the back button next to the text MFG white
    He'll be a mode grid with progress and then bar the HP logo again
    Click on the button of power again and it must give on-screen photo/scan/copy

  • Hard Reset Factory - Vista problems

    Hi all

    Since I reset my laptop back to factory settings (& I can't cancel this reset), Firefox and Vista were not making the long (I'm not having all the problems in one of my other browsers).  I noticed that when I'm trying to upload a photo or something on the internet, when the window opens to select where to save the file, save as Type box is still empty.  This was not the case before I reset my system.

    Can someone please help?

    I have:
    Windows Vista Edition Home Premium
    Service Pack 1

    Thank you.

    Hello, if you have all the files *. * option shows already it won't affect you the file you are saving. If you press the drop-down menu, you can select another extension... but you don't actually have.

    For example, when we upload an image on the web, by default the name of the file will already have the extension added to it for example FileName.jpg, FileName.tiff, FileName.svg, FileName.png, NomFichier.bmp

    When the option Save as file type (all files *. *) is enabled, you say Firefox is not to change the default extension of the file that you download, and automatically detect and save the file in its original form. It would continue to operate in this way.

    When you select Save as file (.jpg) you say only explicitly Type Firefox to save it as a JPEG file. But it still works even if you had (all files *. *) chosen because the file name already has. JPG. It makes no difference unless you want to change the extension.

    The option all files examines the extension at the end of the file name and automatically detects the type of file and stores it in its original form.

    If you want to change the type of file it records slot, simply rename the extension while you save the file.

    File name: TheFileName. Jpg and remove the extension.

    Save As Type: all files (*. *)

    change to whatever you want...

    File name: TheFileName.png

    Save As Type: all files (*. *)

    The all files option automatically recognize the new extension and save it as you wish.

    You have quite a few plugins installed, obsolete plugins are known to destabilize the browsers. Remove or disable those you don't use any of those outdated or not.

  • BIOS, hard drive or software problem?

    Hello world. I was pleasantly surprised to find these forums here, because do I STILL need help!

    I have a HP Pavilion dv6675us (dv6500 series) running 64-bit Vista Ultimate. It's a little older than a year. Yesterday, after the installation of security updates for multiple applications (such as recommended by Secunia) and cripple the system, I started from a BootIt NG CD to see if I could resize my partitions, and he told me that all my partitions had not been formatted or was corrupted. Then I tried to boot from the hard drive, and my laptop crashed with a BSOD (for the umpteenth time). As usual, the message flashes by too fast to read, but it was something about an installed device is only not available (similar to the message that I saw every time previous). I'm just trying to get my system to its previous state after the last crash - and was almost there. :-(

    I have a Vista Ultimate install DVD, so I then ran Setup and past in repair mode to see if I could repair of BONE problems, and told me that the installer could not find an OS - or even a hard drive! He told me to insert a CD with the hard disk drivers, which of course I did not. The next thing I tried was to restart and check the BIOS to see if the hard drive has been properly registered. I have a Phoenix BIOS, Version F.51. All the BIOS configuration utility showed me, it was information system, with no information of the disc without user settings and hard. (There was a journal of diagnosis which could be clicked on, but the arrow keys did nothing).

    I have a complete picture that I backed up the night before last, but at this point, I don't know what good that he would do to restore, or even if I could. This is a BIOS problem? What would have made him? Is it possible that the battery is dead?

    I consider myself a fairly knowledgeable PC guy, but I'm lost here. Any help would be greatly appreciated! Thanks in advance...

    If the BIOS and the Vista recovery program are both show no hard drive present I suspect that your hard drive is crashed. The only other possibility is that you somehow corrupted the table to partition so that it is just not be recognized, although this should not affect if the BIOS sees a current hard drive. I remove the machine and use a SATA to usb adapter and see if he goes and stands by another computer. You can also try dban and see if you can do a full zero fill (low-level format). More recent versions of dban will detect and work with SATA drives. The .iso to make a bootable dban cd version. Good thing you made an image before it all happened.

    http://www.DBAN.org/download

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