How to recover my computer to factory settings? How to buy recovery discs and which ones?
I recently bought a used computer on craigslist. It's a HP Pavilion a6700f. He came originally with Vista, but the previous owner installed Windows 7 32 on it. I want to put it back to factory settings, but I can't seem to do it without the recovery disks, which I did not. I have tried F11 at startup, but the system recovery won't be open in this way for a reason any. I tried to buy HP recovery disks, but they only for Windows Vista 64-bit. I'm not sure if my computer came with Vista 64 bit or -34, although she has 34 bit Windows 7 right now. How can I recover the computer to factory settings? Can I buy the Vista 64-bit recovery discs and use them? Will they work? Thank you.
Hello
The command system will work for you given that provide you the product id of your machine. Please use the following link, it should tell you that the original operating system:
http://support.HP.com/us-en/document/bph07143
Good luck.
ps. Based on the following link, its original operating system was:
Windows Vista Edition Home Premium with Windows Media Center with Vista Service Pack 1 (64-bit)
Therefore, it should work with 64 bit.
Tags: HP Desktops
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