How to reinstall CS5.

Bought a new laptop.  Did uninstall and deactivate previous computer CS5 17/09/15.  Tried to install CS5 on the new computer.  Entered the code and got the code message does not match the product.  Returned to CS4 disc and code entered. You provide the code of the previous version.  Code entered for CS3.  Installed CS4.  So how can I install CS5?  The fact that each was a upgrade is causing the problem?

Hi John,.

When install you CS5, it asks first for the CS5 serial key and then the key of the eligible product that would be of the CS4 version.

Could you make sure that you enter the key to series in this way.
In addition, please share a screenshot of the error you receive if this is not enough.

Kind regards

Claes

Tags: Adobe

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