How to remove the user account that is here and become administrator?
I just bought this desire dv6-7210us as part of the Open box of the store. I can't do anything b/c I do not have the admin password. I want to delete the existing user account, but I need to be the administrator. Help, please. THX.
Hello
It is probably best to reset the laptop to his 'Condition of the factory' and then set yourself up as the new owner - see section "recovery when Windows 8 will not start properly" on the next Document in HP.
http://support.HP.com/us-en/document/c03489643
Kind regards
DP - K
Tags: HP Desktops
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Hello Virenda,
Thanks for posting your query on the Microsoft Community.
I would like to inform you that we have a support forum dedicated to systems on area issues, I suggest you to send your query on Microsoft TechNet forum for this issue. You can get more effective suggestions and adapted by experts familiar with this topic.
Please visit the link below to find a community that will support what ask you:
Microsoft TechNet
https://social.technet.Microsoft.com/forums/WindowsServer/en-us/home?Forum=winservergen
Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.
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What operating system is installed on the computer?
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http://Windows.Microsoft.com/en-us/Windows7/delete-a-user-account
The article also applies to the Windows Vista operating system.
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