How to replace the mouse with the PID

1 Microsoft Wireless Laser Mouse 7000

2. the mouse works very well but the tranceivers seem to be brocken. When I plug it into my port USB it doesn't say not recognized. Error code 43

3. Yes, I did the troubleshooting steps to go on http://support.microsoft.com/kb/310123 and many other sites I've tried.

4. I called the microsoft customer service in Australia, and they didn't know what had happened to the avalanche Transceiver, I told them error and always tell me the steps I tried already.

Certainly you would have tried everything underneath, including reinstalling the drivers.  If you did then I think that the device has failed and must be replaced.
Troubleshoot the incidents of the response to the mouse or wireless keyboard

John

Tags: Windows

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