How to retrieve call start time of the PhoneCall object

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  I hope this is the right forum to post this question.
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  l_timecard_info: = hxc_self_service_time_deposit.get_building_blocks;
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  However, I do not understand this:
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  Pls advise me on this point, because I'm just not understand this bit.

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  1 FEBRUARY 14 FEBRUARY 1, 14 18

  1 FEBRUARY 14 FEBRUARY 1, 14 18

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  floor (avg (ceil ((TRIP_LOAD_ENDED-TRIP_LOAD_STARTED) * 1440))) Diff

  OF GATE2GATE_ACTIVITY_VW

  WHERE TRIP_LOAD_STARTED > = to_date('01/FEB/2014','dd/MON-YYYY')

  AND TRIP_LOAD_ENDED<>

  Trunc GROUP (TRIP_LOAD_STARTED), trunc (TRIP_LOAD_ENDED)

  Always the example of create table and insert statements to verify the results and use the to_date with date format function.

  Post edited by: Elya

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