Difficulty with printer (custody loss of connection)

I have been using a Zebra 2844 thermal printer during the past year. In recent months he has been giving me problems. When I try to use the printer it is greyed out and says offline, when I put in online it (it shows online) it does not print when I try to print a test page. If I turn the computer off and wait for a long time, like 12 hours and go back to give it another shot he usually works for a little while, so I have to go through all that again. I tried two different zebra printers, 3 cables different and different drivers for the printer and it still doesn't work as it should. I tried to use it on a friends computer and it works fine, all the time. This leads me to believe that there is something wrong with my computer, either the motherboard or a driver problem. I use the same cables and software on both computers. The only thing that seems strange with my computer, it's that when I go to install the printer, I have only a single port usb (USB002) option. I have 4 USB ports on my computer, 1 is used by the keyboard, and it has a wi - fi dongle. Can anyone help to understand what is happening? I don't want to have to buy a new computer just to print, but since I use it for my business I don't know what I can do. SE re-formatting help with the problem?

My computer is running XP

Okay, so now I know where you are, you need to install sp2 first, then sp3

don't worry sp1 or sp1a

http://www.Microsoft.com/en-US/Download/details.aspx?ID=28

SP2

http://www.Microsoft.com/en-US/Download/details.aspx?ID=24

SP3

in fact just follow all the instructions below.

do not try to install chrome, until your system is installed and running, use IE until fully update patched

Not only do this if you can update IE, but XP with SP3 installed is supported until April 2014. Nothing that less is no longer supported.
 
If you installed SP1a, you can go directly to SP3. If only the SP1 is installed, download and install SP2 first.
 
 
 
Save these downloads, do not choose to run.

Before you install, disable your antivirus and anti-spyware such as Windows Defender programs. If you are using another firewall, disable and enable Windows Firewall in the control panel for the installation. Once the SP2 and SP3, then is in and functional, you can activate the third-party firewall and put the Windows Firewall. Do not keep the two running.

 
Restart the computer two times after each installation. After installing SP3, the next step is to download all critical updates.
 
Steps to take before you install Windows XP Service Pack 3

http://support.Microsoft.com:80/kb/950717
 
 
Release notes for Windows XP Service Pack 3

http://download.Microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-A802-e4057aa8c631/Relnotes.htm
 
*****************************************
 
When you are fully updated, now you can install IE8. I would recommend defrag before and after installing IE8.
 
Download IE8 on your desktop. Do not use Windows or Microsoft Updates.
 
 
Restart your computer. With no other programs running, disable your antivirus software and spyware or programs you can have spam. If you run a third of firewall, disable it and enable the Windows Firewall.
 
Now install IE8 from the office. When finished, restart your computer two times and make sure your disabled programs are back in business.
 
See also: how to solve Internet Explorer 8 installation problems
http://support.Microsoft.com/kb/949220 
 
above is from this thread:
 

Tags: Windows

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