How to solve the message "Installation failed to Initialize"?

I've used Adobe products for over 20 years. Now I'm really stuck, and cat live has not been helpful at all (no answers to my questions, just instructions ignoring what I'm saying, which is in fact already tried all of the suggestions/instructions, and they did not work). My OS is Windows 7, professional reception. I bought CS5.5 Design Premium on a CD and tried to install it. The CD seemed to work; the installation started. Then nothing happened for more than an hour, so I canceled the installation and rebooted my computer. Now when I try to install, I get a message saying 'Could not initialize Installation' and I have to watch the whole show on the link Support Advisor. When I do this, the Manager finds no error. I can't find the Setup logs. Chat live suggested that I change the ODBE (or something like that) to the 'old' file, and then try again. It did not work. I downloaded the Application Manager. This did not help, either. Copy the contents of the CD to the desktop did not better results. Live chat suggested that I have download the trial version and then try to use my legitimate serial number. I said that it does probably not either, because the first attempt of CD issues had not been resolved. Nine hours later the free trial download is complete, and after all this, I got the same failure to initialize the message. I answered to my 'record' and, so help me, the representative of the customer even replied, telling me to download the trial version. In other words, it completely ignored the fact that I had tried and it didn't work. I looked on the forum and there was a discussion on this "initialization failed", but the discussion was completely in German, which helps not at all. I hope that someone on this forum can help me in this process; This software is mega expensive and should come with better support.

Yes, it seems that if you run in a permission issues when the Setup program attempts to write to your disk.  I recommend to create a new local administrator account and try the installation under this account.  Alternatively, you can consider running the installation in a selective startup upwards to minimize interference from other applications or services.

The following documents should help if you need any indication as to the following steps:

Create the local admin account. Windows 7, Vista - http://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

Restart Windows in modified mode | Windows 7, Vista - http://helpx.adobe.com/x-productkb/global/restart-windows-modified-mode-windows.html

If this fails, you can also try to log in using the built-in Administrator account (Windows 7 and Vista) - http://helpx.adobe.com/x-productkb/global/log-using-built-administrator-account.html , and then perform the installation with the built-in Administrator account.  I recommend the creation of a first local user account well only in case your existing user accounts have had their permissions compromised.

If you can answer it please get back with the results, it would be appreciated.  If you have additional questions about the steps listed please do not hesitate to reply to this topic as well.

Tags: Adobe

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