How to stop Windows Installer try to 'configure' FAXES whenever I turn on my computer

I have Windows Home XP and Internet Explorer 8

Opening my computer when messages read: -.

(A) Windows Installer - prepare then to install-

(B) Please wait while Windows configures FAX - then

(C) the component you are trying to use is on a CD-ROM Insert Fax Disc etc - then

(D) error 1706 no Source validates.

I do not have Fax listed in my programs and have no use for this installation.

Any help will be much appreciated.

Michael

Hello Tarasinha2,

You can have a facility pending that hangs. Check the following in the Windows registry to see if there are waiting for the installation/s:
WARNING: Change the REGISTRY settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the REGISTRY settings configuration can be solved. Changes to these settings are at your own risk.
a. the empty registry key "InProgress".

Check the following registry key: HKey_Local_Machine\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress

and clean all the entries that you find.

b. empty/rename "PendingFileRenameOperations" registry key:

Check the following registry key: HKey_Local_MachineSystem\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

and clean all the entries that you find.

Then restart and check if you can re-enable Windows Fax.

Thank you

Marilyn
Microsoft Answers Support Engineer
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Tags: Windows

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