How to uninstall a program, Kaspersky Pure 2.0 when the computer does not recognize it?

I installed a trial version of Kaspersky Pure 2.0 and cannot uninstall it. This means that I can not download my new Norton security package. I get a message that the file installed is not found.

Use the Kaspersky removal tool:

Withdrawal tool for Kaspersky Lab products

If you are running a 64-bit version of Windows, also check c:\Program Files and C:\Program (x 86).

Also perform a clean boot:

  • Click Start
  • Type: MSCONFIG.
  • Press enter on your keyboard
  • On the general tab, click Selective startup.
  • Under Selective startup, clear the check box load startup items.
  • Click the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
  • Click OK.
  • When you are prompted, click on restart.
  • After the computer starts, check if the problem is resolved.

Tags: Windows

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