How to uninstall a program, Kaspersky Pure 2.0 when the computer does not recognize it?
I installed a trial version of Kaspersky Pure 2.0 and cannot uninstall it. This means that I can not download my new Norton security package. I get a message that the file installed is not found.
Use the Kaspersky removal tool:
Withdrawal tool for Kaspersky Lab products
If you are running a 64-bit version of Windows, also check c:\Program Files and C:\Program (x 86).
Also perform a clean boot:
- Click Start
- Type: MSCONFIG.
- Press enter on your keyboard
- On the general tab, click Selective startup.
- Under Selective startup, clear the check box load startup items.
- Click the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
- Click OK.
- When you are prompted, click on restart.
- After the computer starts, check if the problem is resolved.
Tags: Windows
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