How to unsubscribe and Bouncebacks campaign Canvas break?
There is a checkbox & fall down on the step to send an email that allows you to send the contacts who have unsubscribed or bounced to a given in a campaign (way out) stage in E9. This allows campaigns to avoid contact trapped indefinitely in the first step of email due to the State "excluded email: Bounceback ' or ' excluded from Email: Unsubscribe» In E10, there is a similar feature? I can't find it. I have contacts in the countryside of canvas glued on the top step of the email because of these statutes and I would avoid it.
Thank you
Hannah
There are a few things you could do, depending on what you're trying to accomplish here. The first would be to put a decision stage before the stage of e-mail, which could then bouncebacks/unsubscribe directions in an alternative way. I could do this using a shared filter. Also, once stuck, you can manually move/remove stuck contacts by double clicking on the Green numbers in the upper corner of the email step, select the contacts you want to move, choose move/delete as you wish. In addition, it may not necessarily be a bad thing that they get stuck, but perhaps you could better explain your use cases? Hope that helps!
Tags: Marketers
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