HP 110-023w: can't get opening screen for HP 110 - 023W.

When I turn on the computer the HP logo comes up, it runs for about a minute and then the screen turns white, and I don't see after that it's the little swirling circle. I tris everything I can think of, but nothing helped. I do not have a CD with the OS on it and have not been able to find it on any of my sites to download. I use my Vista XP.i operating system at this time. If you can't help, I will be forced to go to a local repair. I don't know if my warranty is up good or not. SN # is 4CE34102K7. Any help is appreciated. Thank you in advance.

You can try a "Refresh" of Windows.

Be aware that all programs that are not come pre-installed on the computer will need to be reinstalled.

Everything else will remain the same, your settings, documents, photos and Windows Store Apps will be all kept.

Run a Windows 8 "refresh."

If you found my answer helpful please say thank you by clicking on the icon of the thumb. Thank you!

Tags: HP Desktops

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