HP 15 - ac043tu: need help with the key feature and WiFi Drivers

Hi team,

I try to activate the key feature and WiFi in my new HP 15 - ac043tu laptop.

I use Windows 7 Ultimate 32 operating system.

I installed all the drivers available on the site Web of HP (http://support.hp.com/us-en/drivers/selfservice/HP-15-ac000-Notebook-PC-series/7771404/model/8326116... for my product.

To activate the function key, I installed driver: HP System Event Utility - sp71716, but it doesn't seem to work.

In Device Manager, network controller shows exclamation as shown below. I tried to install Broadcom and Realtek WLAN drivers, tried to turn on/off, uninstalled/reinstalled drivers referring to other positions, but that did not work.

I also tried to install HP SoftPaq Download Manager, but it did not help. Tool does not show my product described.

I went through a similar question posted by other members, but failed to get the solution. This question gave me hard times.

Appreciate your help in this regard.

Thank you

Kishan

Hello:

You need these drivers wireless and bluetooth driver 64-bit file should have the 32-bit drivers too.

Network controller (wireless card):

FTP://FTP.HP.com/pub/SoftPaq/sp71501-72000/sp71528 .exe

Bluetooth:

This package contains the Broadcom bluetooth driver and software for the laptop models running a supported operating system. Broadcom Bluetooth 4.0 driver is required to activate the bluetooth 4.0 Broadcom devices and is compatible with Broadcom bluetooth 3.0 and earlier versions.

File name: sp71440.exe

Unfortunately, I can't help you with the next question.  The system of the event utility would be the only software I can think that would have worked.

You can try the software HP Quick Launch, but I doubt it will work.

http://h20565.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_112835_1

Tags: Notebooks

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