HP 15 computer go20dx laptop dc power broken

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• HP Pavilion G6 computer 1093SA laptop does not charge when I plug in the power adapter

  HP Pavilion G6 computer 1093SA laptop does not charge when I plug in the power adapter

  The battery is dead. When I try to turn on the laptop by plugging the AC adapter does not charge or led power LED does not turn on. But when I press the power button, the power, the indicator flashes and turns off (when power adapter connected).

  (1) I tried the press and holding the power button for 30 seconds after removing the battery & AC adapter / CC.

  (2) I tried to change the power adapter too.

  The problem is that it is.

  Your advice is very much appreciated.

  Thank you best regards &,.

  Zia

  Dear customer,

  Welcome and thanks for posting your question on the Forum of Support HP

  It seems that you are not able to turn on the laptop and tried to solve the problem

  Please perform steps listed to find out if it is a hardware or software problem below:

  1. remove all cables and devices, disconnect them and try to turn on the device

  2. check the LED light situation and ensure the action of the spring button / stop is normal

  3 Exchange with a well known power cord and the AC adapter

  4 Pack no adapters are available, check if the power adaptor is slightly warm

  Note: This will give us an indication that the power adapter could be good

  5. do you know if the laptop was in battery or power adapter when you used the last time

  Note: Make sure that there is no spill of liquid or cutting

  6. check if the Port of the AC adaptor is loose/broken

  Note: If the laptop is not on even with a power adapter well known, this confirms the hardware failure with the system board or power DC Circuit

  Hope this helps for other queries to answer the post and feel free to join us again

  * Click on the star of CONGRATULATIONS on the left to say thank you *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  I work on behalf of HP

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  I dropped my Vaio laptop and broke the screen. Can I connect to my computer hp laptop via an agreement to fix so I can view/download my files stored VAIO to my RESUME?  I did it with a desktop computer, but it is no longer available only 2 laptops. Thank you. nonputergeek

  Borrow a monitor from a person, plug it into the video port on the side of the laptop, collect the files, you need and copy them to an external drive.

  "nonputergeek" wrote in the new message: * e-mail address is removed from the privacy... *

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  Hello Lavender148,

  Your laptop is not unload.

  Do a hard reset.
  
  Turn off the computer.
  
  Remove the power cable and battery.
  
  Hold down the power button for 15 sec while booth energy sources are deleted.
  
  
  
  This should reset the hardware in the computer.

  That you put it on press the F10 key. This will load the BIOS setup utility.
  
  Press F9 to load the default values.
  
  Press F10 to save and exit.
  
  
  
  When the computer starts up, check if everything is working.

  I would like to know how everything goes.

  Nice day.

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  And read this about the Vista of the gateway recovery process:

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  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

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  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
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  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

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  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

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  http://www.winsupersite.com/showcase/winvista_install_03.asp

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  See you soon.

  Mick Murphy - Microsoft partner

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  Follow these steps to try to solve your problems of boot.

   

  Restore point:

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  Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

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  If the system or Mode restore safe work not and you do not have a Microsoft Vista DVD, make a repair disc to do a Startup Repair:

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  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

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  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  See you soon.

  Mick Murphy - Microsoft partner

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