Resource monitor error "the device, mscank, reports"tv_ConfigMgrErr24"
I get the error "the device, mscank, reports"tv_ConfigMgrErr24".» This device won't be available until the problem is resolved. The Plug and Play ID for this device is ROOT\LEGACY_MSCANK\0000. "This error is reported when the resource i run and performance monitor on my laptop. My config laptop is Sony Vaio win7 Home premium 64-bit. Kindly give me solution nd more of information for this problem. Full details of this error is:
Symptom: |
Device is not present, not working not properly, or does not all its drivers installed. |
Cause: | A device has a configuration issue preventing it from working correctly. |
Details: | The device, mscank, reports "tv_ConfigMgrErr24". This device won't be available until the problem is resolved. The Plug and Play ID for this device is ROOT\LEGACY_MSCANK\0000. |
Resolution: | 1. check that the correct driver is installed. |
2. try updating the drivers using Windows Update. | |
3. check with the manufacturer for an updated driver. | |
4. try to uninstall and reinstall the device using Device Manager. |
Hi riteshwalia,
Mscank is a file system driver that may be associated with any device.
Device Manager open to check what hardware device is not working properly on the computer, and then uninstall it.
(a) open Device Manager by clicking the Start button.
(b) click on Control Panel, click system and security, and then, under System, click Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
(c) now check if any device has any yellow exclamation on it.
Once you find any device with any brand, right click on the device and then click on the option to Uninstalland restart the computer and check if it works.
If you can't find any device with all brands then check by activating hidden devices.
(a) in Device Manager click on view and later click on Show hidden devices and check to see if you find any device with exclamation point and uninstall
If the previous step fails, run Windows update to check and install the update from the recommended on the computer device driver.
Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
If all steps above fail, then contact the manufacturer for updated driver for any device connected to the computer.
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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