HP 15-f003dx: robotic sound on laptop while listening to music and browsing the Internet

Hello

I have a HP 15-f003dx and I have problems with the audio driver. Whenever I watch videos or listen to music while browsing the Internet, everything looks like a robot, and it's really bad. I already reinstalled the driver, updated the BIOS and tried the system restore and reformatted. Nothing else has worked.

Here are my specs below:

10 64-Bit Windows Home

Processor: AMD A6 - 5200 APU with Radeon HD graphics card

8 GB RAM

Audio: Realtek High Definition Audio

I'm running out of options. All the solutions to the current problem would be great, thanks.

Hi @REL1983,

Thank you for the update.

I'm glad that the store has been able to solve the problem for you.

Execution of the troubleshooter is a step I have provided, if you agree that it is your problem, you would be useful to the community by choosing accepted the solution to enable other posters locate information with greater ease.

Thanks in advance.

Tags: Notebooks

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