HP 15-g011nr Notebook PC: HP 15-g011nr Notebook PC audio static

I've had this laptop since October 2014 and everything worked fine, this problem started last week. (February 2015) All audio, including video product suddenly a static and popping sound when you listen to music or play video when using the speakers of the laptop and the helmet at any volume. The video is choppy when the static noise. The earphones of his clear and without static on other devices such as the phone and tablet. The static method disappears sometimes for a short time, but always returns. Can someone help me solve this problem? Thank you in advance.

Hi Huitzil,

You can reach HP Total Care at 1-800-474-6836 in North America or Start here if you live outside of North America.

Tags: Notebooks

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