HP 15 laptop: service record missing or damaged obviously blocks the last of my updates of Windows 10 to 45%

Two controls of Microsoft just with the above message... missing or damaged subscription.  Most of the Microsoft updates are downloaded and installed, but the last is stuck at 45%.

Hello

Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

I stumbled upon your post on the laptop and wanted to help you! I looked in your question on your registration for the service HP Notebook 15 and error missing or damaged. Here is a fix from Microsoft that will help you.

What is now the current OS on the laptop?

Sometimes, it is recommended that you disable any antivirus for installation.

Note Remove all USB devices. Disconnect all devices of non-essential, as these can cause some problems.

Please let me know how it goes.

Thank you.

Tags: Notebooks

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    Usually, you get this error during the installation of the software updates. If Microsoft found some problems in the digital signature of the update is when you usually get this error.

    Take a look at this and see if this helps:

    How to set recording of corruption problems MSI software update:

    http://support.Microsoft.com/kb/971187/en-us

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  • Cannot install updates due to error code 0 x 80246008 and the BITS service is missing from the XP computer.

    Recently, I reloaded a fresh load XP on my laptop.  I was able to install SP3 and IE8, despite not being able to download them directly from the Windows Update site.  I tried several times to install updates, one, five and all at the same time and is unable to install.  I ran Fixit to many times and it says it solves some problems, but no single instance doesn't solve all of them.  I also tried to update after the launch of a clean boot, always to nothing does not.  I see many solutions on this and other Microsoft sites and I tried, but nothing seems to change the results.  FixIt has reported the following:

    -------------------------------------------------------------------------------------------------------------------------------------

    Details of the update of Windows editor

    Problems found
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    Sign up for the service Reset Succeeded
     
    Problems installing recent updatesProblems recent updates installation not fixed
    Fix Windows Update succeeded
     
    Problems installing recent updatesProblems recent updates installation not fixed
    Fix Windows Update succeeded
     
    Check verrouillesfichiers missing or damaged missing or corrupt files fixed
    Repair missing or corrupt files Succeeded
     
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    Verified issues
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    Key of registry corrupt Patch registry Patch keysCorrupt
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    Registration for the service is missing or damaged do not fixed
     
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    Recent updates installation problems not fixed
     
    Fix Windows Update succeeded
     
     
    Recent updates installation problems not fixed
     
    Fix Windows Update succeeded

    Check missing or corrupt files fixed
     
    Repair missing or corrupt files Succeeded
     
     
    Windows Update error 0x8024402C(2013-11-28-T-09_56_27A) fixed
     
    Reset Windows Update of the data store Succeeded

    Issues checked the details of the detection

    6 environment variables Windows Update are incorrect Checked
     
    Restore the Windows Update environment variables is not running
     
     
    Some security settings are missing or changed Checked
     
    Reset the security settings is not running
     
     
    Key of registry corrupt Patch Checked
     
    Detects the cache fix corrupted or missing
    Fix registry patch not working
     
    Fix registry patch problems
     
    Windows Update services do not run checked
     
    Required for Windows Update registry files works not
     
     
    Encryption services components are not registered Checked
     
    Save the cryptographic components not working

    Details of detection

    The service status

    ---------------------------------------------------------------------------------------------------------------

    Can someone point me in the right direction to solve this problem?

    Thank you.

    Original title: Windows Update will not install on the new load XP

    Hi all

    Thanks for your replies.  Sorry I didn't answer sooner, but he got late last night, and I got to reregister the Qmgr.dll and Qmgrprxy.dll BITS files.

    I clicked Start, click on run and typed the command following, and then click OK:

    Start, run and in the run box, Type regsvr32 qmgr.dll, click OK.
    Start, run and in the run box, Type regsvr32 qmgrprxy.dll, click OK.

    I was then able to start the updates.  There are 124 updates, the Microsoft .NET Framework 3.5 Service Pack 1 and the .NET Framework 3.5 Family Update for versions of .NET 2.0 to 3.5 (KB951847) x 86.  He downloaded 124 updates, but even once asked me to insert the disc for qmgr.dll when he was installing the 10th update.  I find the qmgr.dll file again and pressed OK, but it seems to hang forever and do nothing, then I simply cancelled updates and closed during the night.  I have been relieved to have solved the problem of BITS, but is concerned by the hang up on the tenth update installation and he called again for the qmgr.dll file during the installation of updates.

    This morning, when I rebooted, it installed some updates at startup, and I restarted again.  He then held I first install the .NET Framework 3.5 Service Pack 1 and the .NET Framework 3.5 Family Update for versions of .NET 2.0 to 3.5 (KB951847) x 86 to date.  N BITS issue for that.  It took time, but completed settle.  Restart again and now there are only 21 updates to high priority required.  My guess is that he downloaded all 124 updates last night, but when I cancelled the installation after hanging on #10, he just started to install it again this morning and did so successfully.

    However, when I try to install the 21 remaining, he has not once again, and I find that the BITS service is not in the services again.  After I have re-enter the BITS service and restart it, the downloads are working again.

    I am now what I may need to reinsert and restart the BITS service whenever I need to download an update.

    Ideas, suggestions or comments?  I am slowly solve problems and if I persist, I can get this all taken care.

    Hi Dan,.

    From what you wrote, I understand where you are getting confused. Here are the steps to follow to solve this problem.

    Open the Windows search tool, copy / paste the following text, and then click Search: qmgr.dll

    Research should show this file in the following locations:

    C:\Windows\System32
    C:\WINDOWS\ServicePackFiles\i386
    C:\WINDOWS\system32\bits

    I hope they are all present, follow these steps to register the service.

    Click on start, run and copy/paste: regsvr32 qmgr.dll and click OK
    (If you do not have the command run in the start menu, hit the Windows key + R, instead)

    Do the same with this file: regsvr32 qmgrprxy.dll and then restart.

    Here are the next steps.

    Copy / paste this command in the field to run, and then click OK
    %windir%\System32\rundll32.exe setupapi, InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf

    Windows will launch a dialog box asking you to insert the Windows installation CD. Ignore this and change the way downstairs to C:\WINDOWS\ServicePackFiles\i386

    The reason to change the path to the i386 folder is that the files that are there are newer than those on the Windows installation CD.

    Then restart the PC again and continue with the rest of the troubleshooting steps.

    Click on start, run and copy/paste the following and click OK: services.msc

    You should now be able to see the Background Intelligent Transfer Service, or just "BITS" displayed in the list of Services.

    Double click it to open BITS and then click on the Start button. This is just a test to make sure that it works correctly.

    If you get 2 error: cannot find the specified file, click on start, then run again and copy / paste the following command, and then click OK:
    Tracking Add HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll

    Restart then try and start the BITS.

    If you get the same error again, copy / paste the following text in the field run and click OK:
    Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

    Reboot once more and then try and start the BITS.

    Let me know how you please.

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