HP 15 t select - need help in the event of opening

I just got an Envy 15 t custom selection and delivered to me in order to upgrade for one SSD HARD drive I have. When I received it, we suddenly see that there is no access at the bottom of the laptop panell, nor it did not seem that the bottom of the laptop could be deleted. Look, the only seam in the whole of the device is where the top plate (which the keyboard is mounted on) responds to the lower part of the body. It's hard to describe, but essentially, it looks like that with this model the keyboard must be free from wall first to access the Interior.

I tried to find a manual online and I found just for mobile phones of the previous generation where all the background can be "pryed" after the screws are removed. Mine is not like that. I don't know if this is a new generation or what, but there is absolutely no way to get down out of the computer. I tried to get a manual by HP help-chat, but after 40 minutes of waiting and slow responses, the "technician" was able to tell me that the ram and ssd are not extensible in my model because it is a "sleekbook". Of course, this statement is false, but I'm sure that HP does not want people who do not know what they are doing to open the computer.

I just need to know how to get the machine open without breaking the plastic clips or folding of the upper plate. I got it 70% retired, he just does not know how to get the part directly under the screen on. The one with the most recent repair or some experience with this would eb greatly appreciaed.

Thanks in advance.

TheMad.

Step by step video here.

http://support.HP.com/us-en/document/c04330942

REO

Tags: Notebooks

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