HP 4500 Envy: It's getting to be a pain in the butt
I have a Toshiba laptop and an HP Envy 4500 printer. Since the upgrade to Windows 10, I can print but every time he has finished printing, I have to completely turn off the printer, then restart my laptop, I can reproduce the next section (I'm a writer so use my printer quite often). If I just turn the printer off and the turn it back on, it starts printing the same pages repeatedly. I have to press the button cancel repeatedly, but he left the impression the same pages so that I turn off the laptop then go in Control Panel of my laptop and cancel from there.
I hope that someone on the forum can help me with this problem.
My recommendation is find the updated drivers on the HP website and download it, but do not install it.
After you download he driver disconnect the printer from the PC.
Open the printers on the PC and remove the existing printer.
Now install the new driver you downloaded and connect the printer when requested. If it does not ask you to connect to the printer wait for half a minute about once the installation is finished and then plug in the printer and let find.
If my post is solved your problem and click the accepted as button solution under him. In order to thank a technician for a post click the thumbs up button under the post. You can even click on the two buttons.
Tags: HP Printers
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Hi @JimMackie,
Please try these steps and getting back to me.
Because the printer does not have the paper, I would recommend to try the steps listed in the document below. You can start to "Solution 2: adjust paper settings in the print driver.
If you arrive at "Solution 4: service of the printer", then I would recommend contact you HP.
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Step 2. Enter the product number or select Auto detection
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File number and phone number appearI hope this helps.
If this help will testify of my answer by hitting the thumbs to the top slot
Click on the button "Accept as Solution" if I helped you reach a solution.
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Hey @CSC41,
Welcome to the Forums of HP Support! I hope you enjoy your stay here.
I understand that you have some problems with printing from your PC for Windows 8.1 to your craving 4500 e - all - in - one printer. I can help you with that.
First of all, so I know not where the problem is I'd like you to check if you have a blinking blue light blue or solid on the printer.
If you have no blue light or one blue light flashing, then you have a wireless issue. To resolve this issue:
On the printer, click on the wireless icon that looks like a radio tower.
Press the button "-" next to settings.
Go to the Wireless Setup Wizard and press OK.
If you have a solid blue light, then you have a software problem. To resolve this issue:
Go to your search bar and type in devices.
Click devices and printers.
In this window right click on all the icons with a picture of your printer or has a name similar to 4500 envy.
Click on remove the instrument.
Repeat for all other printers listed.
Click Add a printer.
Select your printer from the list and click Next.
Try to print once you are done with the above.
This should allow you to print. Please let me know what happens when you follow these instructions. If necessary that will give me more information to help you further.
I hope this helps and I hope you have a wonderful evening!
If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.
If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.
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