Sound is not working, not able to turn on the audio device

my sound I have doesn't work do not at all. I tried active but it only show the inactive button

someone knows how to fix this?

Hello

If it only shows the option to disable that this particular reading device is already activated. I ask you to check if it is the device of correct reading you want to use.

Method 1.
Allows us to do all of the methods listed in the articles below and check if we get the sound.
 
 
 
Method 2.
Also, if your sound problem is specific to Windows Media Player or Windows Media Center, you must follow these steps:
a. Click Start, and then type sound in the text box start the search.
b. nattering in the Panel section listed above.
c. click on the Read tab and click on the image with a green check mark next to him (should be the default device) so it is highlighted.
d. click on the properties button.
e. click on the Advanced tab.
f. uncheck the box next to this line: "Allow applications to take exclusive control of this device."
g. click OK.
 
Also, make sure you have the latest audio drivers installed on the computer.
See the article below for more information.
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
 
I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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