HP 5200tn + Windowss 8.1 = office 2013 freezes

Printer: HP 5200 tn

Firmware: 20131002 08.220.8

Driver: HP Universal Print Driver for Windows PCL5 (v5.7.0)

OS: Windows 8.1 64bits

Application: Office 2013

Question:

(1) when I go to print from Word or Excel, the program freezes.

(2) if I use an older driver, I get extra spacing in my word doc.

(3) I don't have a problem if I print a None HP printer.

(4) I have replicated this issue on a number of PCs.

Problem solved: If you google HP and office 2013 gel {many people have had the same problem with the HP drivers}

Cause: the freeze is due to the printer notification window.

Solution: When you go to print & the notifications window appears in the lower right of the screen, click settings and uncheck the ACTIVE BOX.

Tags: HP Printers

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