HP 700-330qe: how to disable or replace the SSD on HP 700-330qe

Help for my HP 5 months! It kills Me!

I bought a HP 700-330qe in 2014 from Amazon and just started getting SMART of Windows hard disk errors whenever my computer restarts, telling me that the hard drive failure is imminent. He also tells me to shut down the computer immediately, save it, contact the manufacturer, etc. Never seen it in any PC I owned before. Naturally, I freaked out and did some internet research, discover that it is relatively easy to clone and replace a hard drive. I ordered a new hard drive Western Digital 3 TB of Amazon, a docking station for disc brand cable hard of Amazonia and downloaded the Macrium Reflect free disk management software.

Items from Amazon arrived in a few days and I got to work making a clone of my one and only hard drive. Clone was made with little problem. Shut down the computer, it opens and replaced the old hard disk with a new one. Start the computer to the top and got the same message on imminent hard drive failure! So I paid more attention to it this time and looked up the model number in the warning message, which was: ScanDisk SDSA6DM - 016 G-1006. I Googled that and found it was the disk solid state drive (SSD) used as a cache to speed up certain operations. Arrgh.

I stuck my old hard drive in the hard drive docking station and was ready to be cloned partition SSD and all partitions on the hard drive to the hard drive and the removal or at least unplug the SSD drive to get rid of this problem. The software told me that the SSD is shaped as MPR (or something like that) while the main hard drive is formatted as GPT, which are different types of hard drive, formatting, so you cannot copy these different types of partitions on a hard drive.

So here's my options as I see them:

(1) I have to either disable the SSD, but I don't know how and I don't know if the computer will always start the same. Windows is partially installed on SSD? I do not know.

(2) to clone and replace the DSS about the same way I did with the main hard drive. I can get the SSD according to Amazon for $49: Kingston Digital 60 GB SSDNow V300 SATA 3 2.5 (height of 7mm) with adapter Solid State Drive SV300S37A / 60G.

For the option #2 above, the only problem is that I have no idea where the OEM SSD of ScanDisk is currently installed in my computer! It is in the hard drive cage? I don't see anything else installed there. I thought it was in the cage directly above the hard drive cage, but I think that what I was looking at was the front memory card reader/USB ports. I don't have on CD Player installed and I can see where it is. Help!

PS: I also downloaded EaseUS Partition Master 10.2 and it allows to analyze the SSD drive. While it was scanning it found 9 bad blocks (on tens of thousands of blocks), but when he finished the analysis it says there is a lot of blocks. For this to happen on an SSD, which is supposed to be more reliable than hard disks of small, to make this so much more aggravating situation. At least, I upgraded my hard drive 2 TB to 3 TB and know now that I can do. Sigh.

Yes, I had a frusrtrating very experience with HP customer support, even after it was raised to a case manager based in the United States, who called me home. She found no part at all in its computer system and wanted to send me in my whole PC to a service center customer (it was still under warranty) which would take at least 3 weeks. I said no and went forward and the DSS out of my computer. I stopped receiveing the error messages and did not notice a slow down in performance, but went ahead and bought and installed this one, just in case it actually provides an advantage: My Digital 32 GB SSD Bullet Proof (on Amazon for $25).

As a note to end funny to this drama, about 6 months after my discussion with HP support I describe above, I have randomly mailed an envelope of HP with the exact 16 GB SSD, they said that they didn't in their system. It also included an envelope to return my faulty SSD and a stern note saying if they do not receive the defective item within 3 days my credit card (that I never gave them) would be charged. I threw a long time ago the defective item and just throw it back into a drawer... or maybe that I returned it in the envelope for return of defective product? I don't remember really.

In any case, it was a horrible customer service experience, and since then I have another HP Envy (my PC 3 year to my son) have a hard drive and video card fail at the same time. I replaced the two after a few problems, but no matter what I do, it can get its setup dual monitor want to work more. I tried several video cards and nothing.

All of these factors combined caused me write off HP for the future PC purchases. The guys in my company IT say it's the reason why we only buy Dell computers at work (we have hundreds of maintain). They do not use strange pieces like these small SSD cache records, and their parts are standard and easy to replace because of the case. I'll either get a Dell or ASUS as my next PC.

Tags: HP Desktops

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