[HP 8-1401] Too "deep" freeze (no alarm, no incoming emails...)

Hello, I have a 8 HP Slate Tablet and I have a problem with the alarm and other tasks that need to run in the background: when the screen is off the Tablet is going to a sort of 'deep freeze' State, where no background task is performed, even alarm.

If for example the alarm time will a few minutes, as soon as I press the button to turn the display back to normal, I had the alarm.

THS is not limited to the alarm, but tasks background, like emails, notifications and so on.

I removed all third-party applications, leaving only the installed originally, but the problem remains and I can not do a factory reset now because I put the authentication of two stages of google and I have my smartphone currently repair (.. and that's why I need the alarm on the shelf!).

Model number: HP 8

Android version: 4.2.2

Build number: 1.0.7_WW - FIR - 13.20140211

Hi @sylvaticus , welcome to the Forums of HP. I understand your Android alarms are not wake your system.

I read a few different forums with similar problems. There are some excellent suggestions on this topic, even if the subject is not describe your exact symptoms: alarm don't work since Jelly Bean

The last step is a factory reset. If you need these instructions, let me know the exact model of your HP 8 number.
Guide to finding your product number

I look forward to your reply

Tags: HP Tablets

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