HP #ABA laptop: loss of wireless capabilities after the upgrade to Windows 10

When I had Windows 8.1, I was able to connect to internet via Wifi. As soon as I upgraded to windows 10 I lost call capabilities. My Wifi says Wifi 2 / if off airplane mode.  My network card is RTL8188EE 802.11 bgn WiFi adapter.  Driver is fully updated. I do not have a wifi switch then I hit F12 and just, transforms and disable airplane mode. Help, please.

Hi there @deedizzle2,

Thank you for joining the Forums HP's Support and welcome! It is a great place to ask questions, find solutions and get help from others in the community! I read your post on the Forums of HP Support. I wanted to join you and help! I understand that you had upgraded to Windows 10 and are now having a problem with the Wifi on your laptop from HP.

Some say that this download has helped solve this problem. It is Microsoft Fix it.

I did some research and found a great document for you called troubleshooting wireless network and Internet. This document will help you to solve the problem of Wi - Fi.

Have you tried to connect by Ethernet?

Which connects very well?

Have you tried to restore the BIOS?

Have you done something new lately other than upgrade Windows 10?

You have uninstalled the driver in Device Manager?

Please, try the following:

  • Go to the Device Manager.
  • Expand network adapters.
  • Right-click on all NICs individually.
  • Click on uninstall.
  • Restart the laptop twice.

You could also update the driver software in the same way:

  • Go to the Device Manager.
  • Expand network adapters.
  • Right-click on the network card.
  • Click on update driver software
  • Reboot the laptop.

Please let me know if I answered your question by clicking the "Thumbs up" if the troubleshooting in this post steps solves the problem for you please click on the button "Accept as Solution". This will allow to the others is that present the same problem a solution also. If you need assistance, I would be more than happy to continue to help you. Please just re-post with the results of the resolution of the problems.

Thank you!

Have a great day!

Tags: Notebooks

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