HP All In One Officejet 4500: HP print jobs all in a single Officejet 4500 disappear. Print test pages. NO ERROR MESSAGE.

Lenovo Thinkpad T61 refurb bought last fall. Today when you attempt to print a page of a web site (Firefox, latest update installed today) the print job has disappeared. I tried e-mail (Thunderbird and web) and files, and in all cases, the print job goes away completely. I did all the steps of printing test pages, and they all work very well. I have uninstalled/reinstalled the printer, without result.  I tried new drivers or updated without result.

The light of attention seems to be on, but it is very weak and disappears when the printer goes into powersave mode. There is NO error anywhere, nothing appears on the search via the control panel.

At this point, I have a broken printer? A situation of system restore?

A wasted two hours and I'm about to be really annoyed. Ideas appreciated. TQ

How very special. Not your answer, thank you very much for your time. But there were two solutions posted much sooner, within a very short time after I posted the question. Confined together part both of the solution and the rest of the solution were, essentially, download the software version of seven 2014, which supersedes what I had. So, I've marked the post as solved, says thanks a lot and thought no more about it. (Although I am still puzzled as to why it happened in the first place.) Now, my post is reopened, the responses of two originals have disappeared, and yours have been replaced, all this without any explanation. It's just a bit too scary. Fortunately, the problem seems to have been fixed by the software update. So, I'm marking as closed/resolved. Thank you.

Tags: HP Printers

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