HP B209 Phothsmart - 764-bit Windows operating system

I installed a new black ink cartridge. Cartridge Magenta missing or damaged message.

I'm sorry that you are having this problem with the printer. Here is a document that addresses the mistakes of cartridge for your printer model. It is not the exact error, but there the steps I would take to try to solve this problem.  It will give you the different troubleshooting steps to try to resolve this issue as check the vents of the cartridge and clean the contacts.

Tags: HP Printers

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