HP C410a: Solutions Centre Cant load

When I got to my printer, I managed to load the software from the disk and it worked fine.  All of a sudden the center of Solution is now gone. I tried several different ways to load the Solutions centre, but nothing has worked so far.

First I tried to reload the softerware from disk. The drive recognize disk load but used of him (all other discs work very well). So I thought it might be something wrong with the disc and ordered a replacement of HP, same problem did not... In the meantime, I tried to download the file on the HP site.  The file downloads, then extracted and then does nothing... market not start only the program or anything! Very frustrating! Any help or advice will be appreciated!

Thanks in advance,

Toni

Hello
Follow the steps below and check if it solves the problem:

1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Never select and confirm by clicking the button turn off.

If you have any other security program don't forget to disable that as well.

2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
7 restart your PC
8. run the installation file and check all difference.
9. Once you have finished, remember to open McAfee and re-enable real-time scanning.

If the steps above does not help to solve the problem, open the Device Manager and devote the processor category, if you have an AMD processor trying to install the patch below:
http://ftp.HP.com/pub/softlib/software12/COL40390/OJ-98352-1/HPAMDC50PATCH.exe

Kind regards
Shlomi

Tags: HP Printers

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