DeskJet F380: F380 - solution centre message 'Cut' to print but scanner is connected and working.
My Deskjet F380 worked well but now, I get an error message when you try to print. Scanner is connected and works fine. Solution Centre message appears "Deskjet F300 Series offline!". Convenience store simply said ' turn on the printer!
Can someone help please! I can't understand that only printing is disabled!
Hey @AncientPrinter,
I see that you have some problems with printing from your PC to 10 Windows for Deskjet F380 all-in-one printer. I can help with that.
Here's what we will do:
- If the printer is connected to your PC via a USB cable, remove it.
- In your search type in printers bar and open devices and printers.
- Right-click on your printer icon listed.
- Click on remove the instrument.
- Repeat for all other icons printer listed.
- If you have removed the USB cable and plug. If not, click Add a printer to add to the queue new print.
At this point, you should be able to print. If you are unable to do so, the next thing to do would be to start printing and scanning doctor. You can find the Print and Scan Doctor by clicking on this link. It will be either allow you to print, it will provide you with a list of questions, he found. If it finds all he couldn't solve the problems then please let me know what those who are.
Please let me know if this allows you to print or if you have any other questions. If not, have a great day!
If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.
If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.
Tags: HP Printers
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