HP Compaq nx6310 - Windows 7 32 bit - power-processor-core of event ID 37

Hello everyone,

I just installed Windows 7 Ultimate 32 bit on my HP Compaq nx6310 computer and whenever the system starts up, I get 2 warnings in Event Viewer

  • The speed of the CPU 0 in group 0 is restricted by the system firmware. The processor is in this state of reduced performance for 71 seconds since the last report.
  • The speed of the processor 1 group 0 is restricted by the system firmware. The processor is in this state of reduced performance for 71 seconds since the last report.

That also seems to happen on Windows Vista Ultimate 32-bit Edition SP1, but it is not on my Windows XP system. The problem will not occur if the system (Windows Vista or Windows 7) has been started in safe mode. Is there something I can do to fix this?

Here are the specifications of my computer:

  • Processor: Intel Centrino Duo: Genuine Intel(r) CPU T2300 at 1.66 GHz (Dual Core)
  • Motherboard: Hewlett-Packard 30AA (KBC Version 58,13)
  • BIOS: Hewlett-Packard 68YDU worm F.0E (2008-02-21)
  • Memory: 1024 (2 x 512) MB DDR2
  • Graphics card: 256 MB Mobile Intel(r) 945 Express Chipset Family (Microsoft Corporation - WDDM 1.0) [400 Mhz]
  • HARD drive: 150 GB TOSHIBA MK1652GSX ATA Device
  • Model: HP Compaq nx6310

Thank you
Any help will be greatly appreciated.

Thank you very much for your reply and I apologise for the delay. I tried to understand the problem, then I discovered that the maximum frequency of the processor is stuck at 59% via the resource monitor, I guess that's why I got a warning in the event log. I tried switching without result power plans. I think it's something to do with saving technology (even though I'm on AC) of energy, but I can't control how my processor or how power is saved via the BIOS (I don't have the options for this)

However, Safe Mode, I get 100% maximum frequency.

EDIT: I managed to understand it with the help of CPUID! My CPU clock is automatically reduced when I walked into Windows 7 in Normal Mode (I guess it's something to do with the processor), so I downloaded ThrottleStop and restored the multiplier to 10, where now is 99% maximum frequency and the computer is super fast! Thank you very much for your kind and helpful suggestions, I hope this helps anyone having the same trouble.

EDIT: The problem was EIST (Enhanced Intel Speedstep Technology), who strangled the CPU while it was hot. I disabled it remove its driver from the OS and then I was able to get 100% maximum frequency.

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