HP computer laptop-15-be002tu: display in a new laptop screen problem

Dear friends,

I bought a new laptop from hp [hp-15-be002tu]. It is provided with the operating system of back free v.2.

When I tried to start my laptop by pressing power button there is no display on the screen. But I waited for 5 minutes. The HDD & dvd player work properly.

But I noticed screen does not work. How can I solve my problem?

Please give good soggestions to fix my problem

Thank you all

Dear friends,

My display problem has been resolved.                                                                                                                                                                         An HP service technician visited my house [on-site warranty] and inspected my computer hp laptop and found that a video cable from the lcd screen was not correctly set. This is why there is no display on the screen of my computer hp laptop.

I asked him why he came... It is due to either by transportation [services of e-mail... etc.] or manufacturing unit.

In any case, my problem has been resolved.

Thanks for the HP amicable services team

M.Ganesh kumar

Tags: Notebooks

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