HP Coolsense went!

Hello!

Yesterday I updated my HPSA to the latest version. When I turned on my laptop today I noticed that it coulnd't find HPThermalassistant.exe. I tried to download HP coolsense from the website, I reinstalled HPSA and I also did a cover backwards to the status of yesterday, but nothing has worked. I really need Hp Coolsense since I use it a lot, can any body help me? Or at least someone who can help me get my computer back som days, because all I could do was to recover nothing more 12 hours.

You did not say which system and the operating system you are using, but it may not be important.

I suspect that you have been bitten by the bug HPSA that SOME machines seem to be sensitive.  It's a personal opinion based on what I've observed and nothing that HP told me...

This can work:

  • All first, remove the system version of HPSA (HP Support Assistant) to what follows:

FixIt - Solve problems with programs that cannot be installed or uninstalled

  • Restart the computer and log in

Note: Depending on YOUR operating system and version of Recovery Manager, the wording of this next part will vary:

  • Bring up your Recovery Manager > go to 'Aid' (whatever that looks like for) >
  • Search and select "Driver and reinstall the Application" >
  • Go to Applications and search and re-install 'HP Support Assistant.
  • Restart the computer and connect...

See if CoolSense recovered...

Alternatively, you can download and install CoolSense since your website from the computer; Start:

Support and drivers

If you find the program CoolSense in your website, install, but ONLY once you have reinstalled the original version of your HPSA.  (Not that the program / code will not be installed with the new HPSA in place, it just doesn't do any good in most cases.)

Good luck... I hope this helps.

Tags: Notebooks

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