HP Designjet Z6100 42 inch large Format printer is not all the printer menus

So, I've been running some diagnostics and maintenance of my printer recently, including a maintenance #2 replacement parts together, and I'm unable to find the service on the printer menu.  Most of the parts that I replaced (for example, sensor line) indicated that I would need to run a calibration for the newly installed part (calibration of the sensor line).  He says find the calibration solution in the submenu of the calibrations of Service.  The problem is my printer does not have this menu anywhere.  My firmware is up to date as of January 2015 (when I've recently updated).  My printer is having a few problems print quality I would try setting the menu of calibrations.  Anyone has an idea why my printer isn't this submenu, even if everythwere online (including HP) said that it should?

By ensuring that the nozzle adjustable blue on the PIN is not pushed too tight, and eventually clean the ends of the axes and the regions in that axis fits, I've never had this problem on this model.

You select the choice of appropriate support in the menu paper during the installation of this special paper?  Is only on this paper that you have this problem?

The menu system can sometimes be difficult to penetrate, now a key too long or not long enough can cause do not enter service mode, there are two ways to enter mode service, one for telephone support for customers, one for the technicians.  I will paste this again to see if it helps.  I would like to make the calibration of paper feed.

Once the "Ready" message is displayed on the front panel, scroll to the installation of the printer.
The icon Options"and press the Enter key.
2. Once inside "Configuration of printer Menus" menu, press UP or down arrow key and the
Button cancel together. You are now in the Service Tools Menu.
NOTE: If ALL calibrations should be performed (for example, when the two HARD drive and)
the ISS PCA have been replaced), you must perform them in the following order:
• Calibration under vacuum.
• Drop detector/Service Station calibration.
• Line sensor/Scan axis calibration.
• Paper advance calibration.
• Platinum Blue Line Calibration.
Press OK to
confirm the selection
Exhaust and
Key
to select
Press Cancel
key
PHONE SUPPORT
Press down
key

Tags: HP Printers

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