HP Deskjet 1512: Attempt at analysis of a series of 1512 HP Deskjet

Hello, I wonder if you could help me. I'm trying to scan a document using a HP Deskjet 1512.

I tried to access the icon for the HP Deskjet printer, via the Start button, then he takes me into all programs, can I access the HP icon, it indicates the series HP Deskjet 1510. I noticed, that he did not actually 1512 series.

Anyway, once I clicked on series HP Deskjet 1510, below that he has highlighted study to improve product HP. It does not emphasize the installation of HP Scan.

In the past, I used to have a version older than a HP printer and never had any problems. Once you have pointed out the HP icon, it will give you the option of detection etc.

For some reason, this model doesn't give me that option immediately. I would appreciate help with this.

Thanking you.

Hi Gemini2

I would like to say thank you for having responded to my query re: above.

Thanks for the link re: drivers mising, but didn't know about this path. You mentioned that there was a possibility that I might have to uninstall and reinstall the software.

So, after having researched a bit more, I realized that it was more than likely that I had only the basic features installed.

So, I decided to log on for my printer and re-installed HP website the full software for my HP Deskjet 1512. He took me to the registration also. I do not uninstall anything beforehand. Is it installed only the bits I didn't have before, can not be sure, but I noticed in the section devices and printers to my computer, it did not create another icon of the printer etc..

Once the installation process is complete, I could see all of the features, including the option to scan.

I tested the printer by printing a document and scanned a photo that I sent to me by e-mail.  Both worked well.

There seems to be a lot of people out there who has similar problems with the analysis option. It seems that unless you install the FULL software for this printer, features as the scanning is not available.

So, once again thank you for your quick response. Very much appreciated.

Tags: HP Printers

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