All scans are blank HP Deskjet 3050 all-in-one a

I got a solution to this problem in March and try at the start of the solution proposed by Daniel. I don't know how to get in touch with him see if he has other ideas because its solution did not help.

When I push the scan, a message is displayed: "machine not found. Make sure that the HP software has been installed on the computer. »

I did it and he was there. What to do now to be able to scan?

Work on a new iMac, Wireless Desktop OS10.7.4; attempt at analysis on a new HP Deskjet 3050 wireless has all-in-one

Any help would be much appreciated. It's a pain when I need to scan I go my old Mac laptop.

Thank you, Carol

Hi Carol,.

I do not know what measures you already tried, then where I write it double now let know.

First of all, check that scan from the HP Scan software on your Mac up and running.

Can also open the HP utility (whether in the Dock or in the Applications/Hewlett-Packard folder). On the bottom, you will find the scan settings section and the computer Scan-to-option. Please open and verify that the Scan of the computer is turned on or if maybe that any error is displayed here. You can also test one of the tasks of analysis from here.

And finally and above all, make sure you have the update that resolves a Scan because of Mac with the HP utility. This update you can find on this link: critical update to correct scanning to problem on Mac OS X v10.7 (different product, but you can ignore it). It will install a newer version of scanning HP with a new layout.

I hope the information is useful.

Tags: HP Printers

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    --- cut here: begin --------------------------------------------------
    d:\ Tuesday, May 30, 16 16:32:33 > pnputil
    Microsoft PnP utility
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    ------
    PnPUtil.exe [f |-i] [-? |-| d |-e]
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    PnPUtil.exe d oem0.inf-> delete package oem0.inf
    PnPUtil.exe f d oem0.inf-> Force delete package oem0.inf
    PnPUtil.exe -? -> This form to use

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    Processing inf: HPScanMiniDrv_DJ3050_J610. INF
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    Total attempted: 1
    Number was imported successfully: 1
    --- cut here: end ----------------------------------------------------

    The disk check showed the file "oem115.inf" was indeed installed in the directory "c:\windows\inf\".

    During troubleshooting earlier, I already copied the file
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    14 - Note: If a successful installation: for example, you should be able to see the
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    http://support.HP.com/in-en/document/c03521864
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    18 - of the current workarounds:

    a. - possibly try some of the steps above which may take for example, the printer and scanner driver to the right place.
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