HP Deskjet 3050 all-in-one: does not print copy or not

A few months ago my printer has stopped printing. It print only the first line of the page and then spit out the rest of the blank page. At first I thought it was the program I was using because sometimes it would work in Word but not Adobe PDF, or vice versa. Now it prints even more than the first line, it just takes the paper and does not print anything on this subject. I tried:

-Turning then in

-installation of the driver more updated from the web

-new ink cartridges

-print a test page - that works!

-copy - that does not work

Another note:

-I connect via a USB port to print

Other troubleshooting tips would be appreciated, if not I throw and do not buy another HP printer again. Very frustrating!

Hello there! Welcome to the forums @autley

I read your post on the printing issues that you are facing and also how you can not make a copy. As you can not make a copy, it is a material concern. I have a few steps to offer you and if they do not fix the problem of the copy, please call us to see what are your printer options.

Reset the printer, and then make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help greatly.

Press the power button to turn the product on.
With the product, unplug the power cord from the back of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord into the wall outlet.
Reconnect the power cord to the back of the product.
If the product does not light by itself, press the Power button to turn it on.

Please try a copy from the front panel of the printer. If the working copies, please let me know and we can continue to troubleshooting of computer software. If the copies do not work, please call us!

Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Happy new year

Tags: HP Printers

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