HP Deskjet 3520 interface - cannot access the intercface/printer control program
I have an old aio by one year of the HP Deskjet 3520 printer (a little over a year old).
Recently, my computer (Dell) crashed (about 2.5 years).
I have now purchased another HP Pavilion (8.1 64-bit-with 'apps' instead of programs) and when I now click on the printer icon to access the interface of the printer nothing happens...
I tried uninstalling and reinstalling programs, but also updates etc., but it still does not work.
I can now not for example do scanning to PDF and not to scan several pages in a single document, that I have a great need of.
Everything has worked with my old Dell computer, but when I bought a new HP (!) it doesn't work anymore.
HP support will not give me support due to that they claim it's a printer problem. And it's just maginally on a year - so not supported... It was when I bought a new HP computer, that he has stopped working! :-(
The printer worked fine with my Dell computer recently. The problem came when you buy a new HP computer...
Really bad HP Support to claim that it is a printer problem, which is a bit more than 1 year and refuses to support me, when the problem occurred the first time I tried with my new HP computer...
I'm shocked really...! Not much good will here...
Therefore, I hope that someone of you guys out there could help me out!
Thanks in advance!
Best regards Johan
Hi Johan,.
If please try following the steps below and let me know if that can help you, don't forget to use the instructions in Windows 8 aimed to 8.1:
http://support.HP.com/us-en/document/c03640384
Kind regards
Shlomi
Tags: HP Printers
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I understand that you are having a problem with your WiFi and wanted to help you!
You are trying to access WiFi through router? If you are connected to your wireless network, but cannot access the internet, then the problem may be with the router. Check that the router is connected to the internet. If you have more than one router, then you can ensure that you are connected to the correct router. You can also try unplugging the router for about 30 seconds, and then reconnecting it. Please consult the following document, as it can help solve the problem for you:
HP PC - Troubleshooting wireless network and Internet (Windows 10)
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