HP desktop using 8.1

I got an HP Support Assistant alert my network firewall and the disabled Virus protection.  They need to be turned on, because I have Norton?

Hello Nelle617,

I'm Harry of Norton Support team. This problem occurs when HP Support Assistant is unable to recognize the firewall & Virus de Norton. Can you open the Norton program & see if it shows the green-protected/Safe State? If so, you must not worry about the wrong info provided by the HP Support Assistant.

Thank you!

Harry

Tags: Notebooks

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