HP Device Manager - unable to deploy images taken with a particular operating system to another OS

Hi all

I tried to deploy an image from a HP T5565 (Thin Client) with the operating system HP ThinPro 4, an HP T5565 with the HP ThinPro 3 operating system. Anyone know if this is possible?

I am also having the same problem when you deploy an image from a HP T610 - thin thin clent Pro 4, a HP T610 - thin Pro 3 thin client.

I take the image by right clicking on the client, by clicking on "Send the task", imagery, and then capture Image.

I deploy images in the same way, but instead select the picture in the Templates window. It works very well for Thin Clients running on the same OS.

I would be grateful for any assistance with this!

Kind regards

Remo

This is the version of the image I want.

So bascially your problem is: being ThinPro 3 devices ThinPro 4 different OS, you are not able to find the captured image of ThinPro 4 tab ThinPro 3 OS.

Two methods for you to Imaging cross OSes.

1. you have model result to capture the image on your DM console task

In this case, just click with the right button on the model of result and select "Copy to other OS", it should be ThinPro4 in your case, then you should be able to see and use the model on the ThinPro4 tab.

2. you have a gold statue want to deploy, but no model of result in the console HPDM.

  1. Locate the gold statue.
  2. DM console, switch to tab ThinPro 3, import the image by clicking on the "Template"-> "Import"-> "Image Files"-> "to deploy without PXE.
  3. Browse the file in step 1, select ThinPro3 as the OS tab and enter a model name.
  4. Wait to build the model on the ThinPro3 tab.
  5. After that these, you can use the model to upgrade unit ThinPro 3 to ThinPro4.

Just FYI, we strongly recommend to update DM agent before performing all tasks with HPDM.

Tags: HP Desktops

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