HP dv6 ENVY: appearing in Windows 10 constantly up-to-date printer does not install

MY laptop is a HP ENVY dv6 and I also have a HP Deskjet Ink Advantage 5525.

Yesterday I updated my laptop to Windows 10, and then suddenly an update appears in Windows Update for the printer.

It's the update: "Hewlett-Packard - imagery - Null Print - HP Deskjet 5520 series.

But the update maintains do not install and giving this error "Error 08024200 b ×", and I do not know how to solve the problem. The update appeared only after the upgrade to Windows 10 and I've updated Windows with 10 being automatic, I can't say my laptop to stop trying to install this update.

Any help would be really appreciated.

Hi @bleach-eminem,.

I'd love to help get rid you of the error you see. I suggest you Open the Device Manager and remove the 'unknown' printer you probably see here.

  1. Click on the right arrow next to the following entries to develop and then search for your printer in each list:

Tags: HP Printers

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