HP DV7-7338ea Windows 8 Unmountable Boot Volume BSOD

The product concerned here is a HP DV7-7338ea with Windows 8 operating system. I used it for just under 11 months and bought with Windows 8 is installed.

Description of the problem:

I recently installed a new sound update for my laptop. I was asked to reboot and once that happened, I got a BSOD with error message: unmountable boot volume. When this happens, it restarts and goes into mood "automatic repair of preparation", after which the screen goes black and shows of slider windows and then what is it. I find myself with no options or anything. I tried pressing F11 at startup upward, then he said "Please wait" and goes back to the same black screen. I left on during more than an hour, but it just stays there until my man turns off the warm-ups (this has never happened before). I have not installed recently something back outside of the HP update. Please help because I don't know what to do now. I didn't save my files again, and they are too important to me to lose.  Thank you

Update:

I ran a check of the system, and it says that the DST of short Hard Drive failed. Does that mean I lost my files? The laptop was working fine until this last update HP who may have damaged my hard drive.

A DST short drive hard failure means that, either your hard drive is faulty or were not together.

If you are still under warranty, contact your retailer or HP local store and get a replacement hard drive that you can change yourself or have it sent service.

If you have a competent friend IT, you may be able to recover some data on the computer.

You can try to remove the hard drive of your computer and its connection to his own.

Please let me know how it works.

Tags: Notebooks

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