HP ENVY 15 Notebook PC TS: Not sure about reset

I don't really know if it fits in this topic, but for some reason I want to reset my HP laptop, but I don't know if a chip installation or something since I brought out of eBay and I have no idea.

Either way, my HP laptop is the HP ENVY 15 TS laptop.

Please help me! Thank you!

PS forgive my grammar please

-Ju

Hello

If the partition is still there then you can try performing a recovery by tapping F11 as soon as you turn it on. You will find the related documents on the right of this screen... or follow this:

HP computers - perform a recovery of the system (Windows 10) HP

If the partition is not present or corrupted then you may need the recovery media that you can order online or technical support. Before that, try these steps as well:

HP computers - using the Microsoft System Restore (Windows, 10, 8)

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