HP ENVY 17 Notebook PC: Plugged not supported message when plugged AC

When my HP ENVY 17 Notebook PC is connected, it is is no longer in charge, and the battery icon says "plugged in, not load."  I ran a best of battery using HP Support, and the message says "battery reports a failure and should be replaced as soon as possible... ».  My laptop is less than 3 months.

This means that the subsystem of loading of the motherboard is ok.

Had considered running a recovery to see if it would solve the issue?

I would try that before you send it.

Beforeyou send in warranty repair, you must really have everything you don't want stored on an external drive anyway.

Tags: Notebooks

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