Not sure about this pop up? Maybe a virus.

I use Internet Explorer to receive and send my email via my internet provider. Recently, I did up this pop on my screen when I try to compose an e-mail message. Next, I get a message from Internet Explorer has stopped working correctly if the program stops. The pop-up tries to install a certificate, I think.  It has the logo of Java but I'm not sure it's a legitimate opinion. Did someone familiar with this pop up and what I can do to stop it, and what can be done to clear up the problem is Internet Explorer to shut down. I've included a screenshot of this pop up. Well, I can't include the capture because he says something on the screen format. Now what?

Hello

Thanks for posting your question on the Forum of the Microsoft community.

I would like to know some information about the problem so that we can help you further.

1. what version of internet explore is installed on the computer?

2 - is the question with specific to a particular Web site?

3. What is the full pop-up message?

Java is a programming language and computing platform originally published by Sun Microsystems in 1995. There are many applications and websites that will not work unless you have Java installed and more are created every day. Java is fast, safe and reliable. From laptops to datacenters, game consoles to scientific supercomputers, cell phones to the Internet, Java is everywhere!

Pop-up - blockers are simple tools that can help prevent unwanted materials from the internet. They are very easy to learn to use, and they can be useful to have when you browse the Internet. Continue reading below to learn how to block unwanted material, and how a popup blocker can be beneficial to you.

I suggest you try the following steps:

Try Method 1 to activate java on the computer.

How can I activate the latest version of Java on my Windows system?

http://Java.com/en/download/help/update_runtime_settings.XML

Method 2 T ry to install the latest version of java.

How to install Java online for Internet Explorer?

http://www.Java.com/en/download/help/ie_online_install.XML

Method 3 try resetting internet explore.

You can reset the Internet Explorer settings to return to the State they were when Internet Explorer has been installed on your PC. This can be useful to solve the problems that could be caused by some settings changed after installation. Reset Internet Explorer is not reversible, and all the previous settings are lost after the reset.

How to reset Internet Explorer settings

http://support.Microsoft.com/kb/923737/en-us

Warning:  Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Reset Internet Explorer is not reversible, and all the previous settings are lost after reset.

Hope this information is helpful and let us know if you need more assistance. We will be happy to help you.

Thank you.

Tags: Windows

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