HP ENVY 15 t-j000 Quad Edition: 50 + HP driver/software downloads are absent from the CTO Quad HP ENVY 15 t-j000 Product Support page

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• I lost my serial number for installation of my student edition Adobe Creative Suite 6 Design & Web Premium from the disc, I bought in 2012

  I bought a student of Adobe Creative Suite 6, Design & Web Premium in 2012 edition. I now have a new computer and I want to install the program, but I can't find my serial number for installation. I still box, disc and even the reception of the purchase, but I don't have the serial number. How can I recover the serial number so that I can install the program on my new computer?

  Yes, it is registered under the email address of your son, please log on Adobe: Creative, marketing management solutions and document with his email address go to manage account and then choose Plans & Products > view all > Products > see your products.

  You will find your serial number.

  Kind regards

  Bani

• Envy H8 1400Z: backup the drive n, t receive data from the refreshment

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• Envy 17 J181NR: Support Page product drivers

  not sure which continues, but I tried 3 browsers and results are the same... the product support page does not load drivers or software for my laptop... Envy 17 J181nr Energy star portable running windows 8.1 all shows page is the thing in ticker result in circles... laughs

  Hello:

  The HP support pages did not work for several days.

  HP is aware of the issue and working to resolve it.

  To your J181NR of 17 desire, if you are in a hurry to get the drivers, use those of the HP Probook 450 G2 except the BIOS and firmware files.

  Most of them should work except the nVidia graphics because this model does not have the graphics card from nvidia.

  http://h20564.www2.HP.com/hpsc/SWD/public/readIndex?sp4ts.Oid=6943827

  Try the graphic driver nvidia directly from nVidia...

  http://www.nvidia.com/download/driverResults.aspx/86506/en-us

• ENVY DV6 product ID: B6B49AV: no support page for our 1 year DV6 ENVY

  Typing this product arrived ID returned with product not found really want to update BIOS and hardware somehow. Please inform me where can I get updates for this laptop?

  Hello:

  The list of the parts for this product number indicates it is a HP ENVY DV6T-7200 CTO SELECT EDITION laptop.

  http://PartSurfer.HP.com/search.aspx?SearchText=B6B49AV

  Here is the link to the support page and driver for your model.

  http://h10025.www1.HP.com/ewfrf/wc/product?cc=us & DLC = in & LC = in & Product = 5333283

  The model of the laptop should meet in the System Info screen in the BIOS.

• You just edit Contacts in GMAIL and I can not restore my contacts from the previous version. I followed your instructions, but it has not restored nearly 500

  You just edit Contacts in GMAIL and I can not restore my contacts from the previous version. I followed your instructions, but it has not restored nearly 500 contacts that I have that are in other contacts.

  Hi robertsjohn125,
  Contacts are not supported in Firefox, unless you take on Firefox Desktop and Hello of Firefox?

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  Hello

  Please see customization. You can hide/show elements via View (Alt + V) > toolbars.

• I recently lost the ability to 'see' the bar "File, Edition, bookmarks, history, tools, and help" from the top of my screen, as well as the 'Start' button at the bottom of the screen.

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  Firefox may be in mode "full screen". You can press the F11 key to toggle between the normal display and the display full screen. What is fix?

• HP Envy: plugged in, does not support

  I get a notification "plugged in, but not chargin.

  I tried to uninstall and reinstall the driver from the battery.

  I did the battery check and it came right back.

  I bought a new power cord, and I still get the same message.

  Hello @boskokitten,

  Welcome to the HP Support Forums, I understand that you have a problem on your Envy laptop with the battery to charge and I wanted to help.

  What laptop specific Envy do you have? This document will help you get the model number specific to your system.

  The system is able to turn on with just the battery installed? What is with the removed battery and just use the AC adapter?

  You can start with this document which will guide you through the adapter and battery, as well as how to calibrate the battery for troubleshooting.

  For more general information of battery performance you can click here.

  Please get back to me on how to get you out with these documents.

  If you find that solves your problem, please click to accept as a Solution while others can easily locate the information in the future and say thank you just click the Thumbs Up!

  Thank you!

• ENVY 4500 that partially prints a page

  4500 newly installed FANCY, use wifi. Prints either: only two pages, be two third of a page of what any. HP Print and Scan doctor, test page seems OK with all colors represented, but it is only printed on the top half of the page (not sure what the page should look like). With the help of WIndows 8 and the error message: "printer could not print word / PDF etc ' when printing stops. I tried shutting down and turn both machines. Can someone help me please? I'm not the most techie of people's minds.

  Hello

  I have a similar problem with my HP Envy 4504.

  I use Windows 7 service pack 1 and a 64 bit system.

  When I print documents that are greater than a page of the printer does not print the entire document.

  Now he stopped after 4/7 pages, a few moment a go after 3/7 pages. Even a 2 page document prints only half.

  I get no error. The printer stops just feel like at some point to a page... I reinstalled the drivers twice and have the same problem on two devices that are connected to the printer (one of them is a computer hp laptop).

  Help, please!

• I lost the file, Edit, tools, Options etc. from the top of my browser window. How can I fix it?

  At the top of my browser page, that I used to have files, edit, tools, Options, etc. helps well disappeared. How to make a comeback?

  This has happened

  Each time Firefox opened

  == do not know when, but after an update, I think.

  In Firefox 3.6 and later Windows, you can hide the menu bar on "view > toolbars" or via the contextual right click menu on a toolbar.
  Press F10 or press and hold the Alt key to bring up the menu bar temporarily.
  Go to "view > toolbars", right click on the menu bar, or press Alt + V T to select to show or hide toolbars (click on an entry to switch from the State).

  See also what happened to the file, edit and view menus? and http://kb.mozillazine.org/Toolbar_customization

• Envy 15 360 t: double support for repairs controls bouncing

  my computer has sent to tepair the case. The case damage was ln the lower part of the 360 envy laptop (it was a month)

  the computer came with the screen out and have bright markings - this was the upgrade of dollar $ too btw 356 improved screen.

  I called 10 minites after as I opened the box when I realized the problem.  I have spenf a nour and the other half being transferred around, during which, I noticed the buttons stick inside of the case, a computer for months.  very angry and red, I said a bad word and said to be silent and transferred again.

  Finally the 9th person I talked to said it includes and went on the subjects with me, has accepted the machine must go back and fix it the right way without charge,

  whereas the first repair was $ 270, it seems logical to me.

  I woke up and realized that they took me $ 252 for this second repair.

  now they have a laptop I paid $ 1200 for and an additional $ 270$ + 252 to make repairs in the first month of possession of the machine.

  This machine more than my car cost me at this rate.   I can't afford to be a customer of hp.

  @tvernace

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display personal information (serial numbers and information).
  
  
  
  If you are unfamiliar with the operation of the function of the Forum, private messages you can learn it all here.
  
  
  
  Thank you for visiting the Forum from HP Support.

• HP Envy 4500: Print jobs disappear from the print queue and not print (Windows 7).

  I just bought a HP Envy 4500 printer,

  When you attempt to print from a PC with windows 7 OS home pro (64-bit), the print job appears in the queue and then disappears, but the printer does not print anything.

  Everything else seems to work very well know

  • The printer prints the internal test page
  • The printer does print when you use iPad2
  • The printer does print when you use ePrint
  • The PC recognizes and communicates with the printer (tried with USB connections and wireless)
  • Analysis feature works very well - when initiated from the PC and printer

  I tried

  • uninstalling and reinstalling the software (several times using software from different sources)
  • restart the printer queue service
  • Disabling the firewall
  • running printing HP and doctor Scan
  • following the instructions described here (the question is the same but the different operating system):

  Print jobs disappear from the print queue and print (Windows 8)

  • combinations of all of the above

  Absolutely no joy in any of them, and in spite of more than 2 hours of research on Google and forums search I can't find a solution.

  HP... can you give me a solution or is that goes back to the shop?

  Well I finally worked on the fix myself by trial and error.  I changed the security settings for 'All' and 'Creator owner' to 'Print' and "Administer Documents".  Why on earth they were not automatically allowed as part of the installation, I couldn't really say.

  Hope this helps someone else with a similar problem.

• HP Envy 7640: How can I remove a computer from the list "Scan to" on HP Envy 7640?

  I have a computer on my list of "scan to" on my HP Envy 7640, which is no longer in use.  How can I remove the computer name in the list?

  With the help of Apple / Mac OS X Yosemite

  Thank you!

  I can't help but wonder if the computer is still on the same network as the printer. Even if you have no more than the computer, you may give it to someone else who uses the same network as you? I think it's weird that the printer is always to see the computer. If this computer and the printer are not on the same network, perhaps to restore the printer to the factory settings would help. To do this test, please complete the following steps;

  1. On the front panel of the printer, scroll down to the second main menu screen by sliding your finger to the right of the screen to the left
  2. Choose settings, or Setup
  3. Select printer maintenance
  4. Go to restoration
  5. Choose both restore factory default settings

  Once this operation is completed, you will need to reconfigure the printer to your wireless network. Please let me know if this is the case. Thank you.