HP Envy 17-130ea: shows only 2 Beats Audio speakers

Hi people

My HP Envy has 4 speakers and 2 subwoofers inside and uses the Beats Audio.

However Beats Audio and Windows Pro 8.1 shows only 2 speakers.

When I test the sound, I mean the 4 speakers, 2 on the left at the same time then 2 on the right at the same time.

When I originally bought the Windows machine and Beats showed as 5.1 speakers, there is now no option to select 5.1.

I uninstalled the IDT drivers and reinstalled the latest drivers, but still no good.

Any ideas?

@stickman3333 ,

Thanks for posting back.  From what I've seen here is the driver is not compatible with the Windows 8.1 Pro.  So for a fix for the problem, you will need to restore the original operating system or wait that Microsoft comes out with a compatible driver and software for your system.

I hope this helps.

Thanks again for posting and have a great day.

Tags: Notebooks

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