HP Envy 17 Laptop: problem with DVD/CD player

Similar Questions

• Problem with DVD/CD player - impossible CD

  I got a HP2009v of office since January 2010. I was able to burn CDs of music with my pc a few months ago. Everything seems fine at first. The burning process seems to go ok as the burning percentage increases. However, when burning to 99%, and the tray opens and burning stops. No files are burned on the disc. This product whenever I try to burn. I wonder if it's a hardware or software problem and how it can be solved.

  I suggest to download and run the fixit automatic Microsoft Windows for DVD players.

  The utility should give you an idea as to what is the question.

  Sometimes DVD players lack. A replacement is relatively inexpensive and is a fairly easy task.

  Please post your result here in your thread.

• Problem with DVD/CD player

  Hi I have a HP Pavillion computer p6604f with the Engraver DVD SuperMulti with LightScribe drive technology and it will not work.  It will not be displayed under my count and when I go to Device Manager it says "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »

  Can someone help me with this?  I tried to update the driver using the "update driver" button, but it says it's updated driver there.  This driver is since 2006, there must be something else out there?

  Help!

  Any help would be greatly appreciated.

  Thank you in advance.

  Hello

  Try to follow the procedure at the title of the subheading "Let fix me it myself" on the link below to delete the upper and lower filters and see if that helps the issue.

  http://support.Microsoft.com/kb/982116

  Kind regards

  DP - K

• Problem with Windows Media Player, version 11, running under windows vista

  Hi - my is problem with Windows Media Player. Whenever I try to play a DVD of my CD/DVD drive the error message "windows media player has stopped working" is displayed. Otherwise, WMP seems to work very well. All of the suggestions. My next step, then a lot of time, is to format and reinstall windows. I am running Vista at the moment. I have WMP version 11.

  Thanks Matt

  You can check this information http://support.microsoft.com/kb/306331

  Or use Media Player Classichttp://sourceforge.net/project/showfiles.php?group_id=82303&package_id=84358

  Or use VLC http://www. VideoLAN .org

• Problem with Windows Media Player: "Server execution failed" and "files needed to display video are not installed or do not work properly.

  I have a problem with Windows Media Player on laptop Lenovo G780. My laptop is under warranty (bought a month ago), but technical support Lenovo told me that the Windows Media Player program is not covered by the warranty.

  And this is a problem:

  When I click on Windows Media Player - to about 0.1 sec I see it opens and closes the window and nothing happens.

  When I select a mp3 or wmv file and right-click with the option open with Windows Media Player - I get a message: "Server execution failed" - I checked that all services with 'Media' in the name are running.

  When I select a mp3 or wmv file and right-click with the open option with Windows Media Center - Windows Media Center opens with the message: "the files needed to display video are not installed or do not work properly.

  When I select a file mp3 or wmv and right-click with option open with Windows Movie Maker life - see the video

  I tried to turn / WMP and WMC - did not help
  Tried to run as administrator - did not help
  I don't see something suspicious under events

  What can I do else?

  Thank you

  Zarek

  I had the same problem and then by chance, I tried a video on YouTube and it worked for me. Here's how I went on this issue and solved my problem:

  1. go to the computer, then OS (C).
  2. you will need to open Program Files (x 86) and Program Files.
  3. go to Windows Media Player in Program Files (x 86) and open the folder.  Then, remove the wmplayer file.  You may need to work around the error TrustedInstaller.  I'll tell you that, in a moment.
  4. in Program Files, go to the same folder for Windows Media Player and select the same file again. Wmplayer.  Copy the file in another window open.  Copy ensures that if the question comes up again you can at least try to fix it again.
  This should be the end of your problem.  If you need to circumvent the TrustedInstaller question is how:
  1. right click on wmplayer and select Properties > Security > advanced > owner > Edit > other users and groups.
  2. Enter your username and then click on check names.  Click OK.
  3. close the dialog boxes as he has requested.
  4. open again the properties and click Security.  Select your username from the list and click on edit.  From there, select full control.
  This should give you full control over the removal of the original file for WMP and easily allow you to copy the other files (x 86) programs.
  Please let me know how it goes for your problem.

• Problem with Adobe Flash Player in the browser Opera

  Dear friends,

  I need your help with my 2 problems I am suffring with Adobe Flash Player.

  I'm having a serious problem with Adobe Flash Player.

  I can see via my PC "Controlpanel" I have Adobe Flash Player 11. But here I'm missing Adobe Flash Player ACtiveX 11.

  How and where can I find it and then install it?

  Finally, I use Opera Browser.

  If I go on YouTube to watch any video. When I click on any video then, green background. I can hear the voice, but shortly after the Opera around is freeze.

  Shortly after the beginning of video then its background becomes green and after a few seconds all Opera browser freez. So I have to restart Opera.

  Thank you.

  Hello

  Download and install ActiveX if you use Internet Explorer.

  You need to install plug-in if you are using Firefox, Opera or Safari.

  The following link contains detailed information: http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-Windows.html #main - pars_heading_5

  Also, after the ActiveX installation, make sure that you disable ActiveX filtering in Internet Explorer. See the following link for more details: tiveX_Filtering__if_you_are_using_Internet_Explorer_9_ http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_2__Disable_Ac

  Thank you

  Sunil

• Problems with Adobe Flash Player and IE Firefox / Chrome

  Hello world

  This all started with Facebook - good blood... But now I have a huge problem with Adobe Flash Player.  I followed the instructions to remove the program but now I am unable to reinstall.  I disabled the Norton firewall, but any time, I try to go to download the latest version (and earlier versions) for a reason, it is impossible to connect to the download files.  Can someone tell me other places I could try?

  Or give me other suggestions.

  Thank you

  Ali

  Hi ag, here's a thread with instructions to uninstall it and install both IE & Firefox you can follow:

  http://forums.Adobe.com/thread/615004?TSTART=0

  You get Post #32.

  If you have any questions, please report before you start.

  Thank you

  eidnolb

• HP Envy 17 j 000 EB: problems with DVD player

  Dear Sir

  I am not able to play a DVD with my HP Envy 17 000 EB j.
  My laptop said that there is a problem with the driver.
  I took several steps explained on the web, but it did not help.
  Is it possible to reinstall the driver...?

  Thank you!
  Dieter

  Hi Dieter,

  Try the following.

  First of all, download and reinstall the Chipset driver at the following link.

  http://ftp.HP.com/pub/SoftPaq/sp63001-63500/sp63408.exe

  When reinstalling, restart the laptop.

  Allow windows fully recharge, and then download and reinstall the driver of gpu from Intel on the link below.

  http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63750.exe

  Once again, when reinstalling, restart the laptop.

  Kind regards

  DP - K

• HP Envy 17-2100ed: problem with the installation of a driver on my laptop

  Dear readers,

  I have some time for problems with the installation of the drivers on the HP site. Whenever I chose a driver, such as for the Cyberlink Youcam software, the download process will be blocked at 28.9 MB, a total of 154 MB. I also tried to install the software for my HP printer, but once the same question.

  Can someone help me? Thanks in advance!

  Kind regards

  Amir

  Hello @Amirkalloe,

  Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your problems, with the help of the community!

  I came across your post about the problem of driver and he wanted to help!

  Problems installing drivers, or by downloading the drivers?  If you have problems to install the drivers, you can use the tool on the following site:

  Open the Windows Update troubleshooting tool

  Let me know how it goes.  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Problem with DVD - ROM SD-C2402 (DVD multisession)

  Hello

  I have the following problem: I recorded a DVD in different stages (multisession) with Nero 6, but I can read only the first session on my laptop (Windows 98SE). On the other hand, I have no problem with multisessions CD

  Could you help me in this case?

  Thank you

  John

  Hello

  I m not 100% sure, but I think that it s a problem with the burning software and/or the media. I found information there are many problems with playback of the files after burning the multisession DVD-R, + R (Win98SE). In my opinion, you should try to burn DVDs on media RW multisession.

  Good bye

• Problem with DVD Multi-lecteur

  HL-DT-ST DVDRAM GSA - 4083N

  The above is the exact type of my DVD player that comes with my ThinkPad T60 laptop. But now I have problems with it.

  He can't seem to read a specific type of DVD that I usually use to burn data and backup with rescue & recovery. When I place the DVD, which is a Sony DVD - RW, in the car, he just kept reading (I could hear it turns inside), then the player is stopped. I tried several methods, some of which are:

  (1) read the DVD to another drive (it seems to work)

  It happened in may R61i too, so I just called Lenovo and shipped a new for me...

• A very strange problem with DVD player (some DVD play not)

  Hello everyone.

  I bought a laptop Dell Inspiron 3543 2 months ago. Overall, I am very satisfied with this product, but I have a problem with the DVD player. When I insert some DVD discs, the driver reads some DVDs but not others. After trying to play DVDs, I see that the DVD player play about half of the DVD I'm looking for. Although I can guarantee, I didn't send my laptop to the service because I can't work even a day without my cell phone. So, in order to solve the problem, I bought a DVD player new, original Dell (the same model of dvd player, which is Panasonic Matshita DVD +-RW UJ8E2). Today I started using my new DVD player, but it also has the same problem as my old DVD drive or it also does not play some DVD.

  To make the issue even more strange, here are some details:

  -My dvd drives have no problem and I have tried many original DVDs (especially the original films). And all the dvd disks that do not play on my computer play on other computers with no problems. There is no problem with the disks.

  -Certainly no problem with the "DVD region Code". I use original DVDs with region code 2, which is the area code for my country.

  -All my drivers, the operating system and the dvd drive drivers are up to date. When I look at my DVD drive properties, it is written that "the dvd drive works properly.

  -When I insert a DVD disc, if my DVD player he plays, he plays each time. But if my dvd player does not play a dvd, and then he never plays it. So, there is a consistency in the dvd disc set to play or not. When a DVD disc does not play, my DVD player rolls the drive some time and then the DVD done pretending as if there is no disc in the drive.

  -Both my old and newly purchased DVD drives have exactly the same problem, so I think that there's no problem like a lens dirty. I also think that there is no mechanical problem with one of my DVD drives because my newly purchased, original DVD player also has the same problem.

  I thank everyone for any help or advice in advance.

  Today, I received my dvd player third, new, Chinese, not original from a seller of spare part. He plays all DVDs with no problems. :)

  If in the future someone always has the same problem as me and read this Web page to find a solution, you know where is the problem.

• Problems with DVD/CD material

  Hello

  Thought I'd start here and go from there... my wife has a laptop computer that has problems with the DVD/CD player and unable to operate, despite attempts on and off the internet... hours thinking maybe there is a problem with the hardware itself... anyway... she used the player very little anyway and I was wondering what would be the best method of copying a cd bootable on a drive Flash and I can use the USB port to install any CD of this nature... a method that might work with all windows...

  Larry Wöller

  A popular easy utility to use for making a bootable USB key is Rufus. It can also be done with some steps more natively.

  If you don't want to address the problem of the laptop's optical drive, you can also consider getting an external drive.  For example, http://www.newegg.com/Product/Product.aspx?Item=N82E16827136266

  Rufus 1.4.6 build 440

  http://www.Softpedia.com/get/system/boot-manager-disk/Rufus.shtml

  Manual process explained

  Create a USB Bootable Flash drive

  http://TechNet.Microsoft.com/en-us/library/jj200124.aspx

• HP ENVY 17 LAPTOP PROBLEM 1201TX

  I BOUGHT A HP ENVY 17 LAPTOP 1201TX 3D EDITION HE GETS HANGUP ALL PLEASE TIME HELP ME SOLVE THIS PROBLEM AND WHEN STARTING LAPTOP IT SAYS HARD DRIVE ERROR (3F1) I EVEN DID HARD DRIVE TEST...

  Hello

  It is perhaps that your hard drive has failed and needs to be replaced.

  As another test, try the following.

  Follow the procedure below to create a bootable Ubuntu CD and follow the steps in part 3 of 'Try' to see if the operating system is running.  The option 'Try' runs the operating system from the CD without having to install on your HARD drive.  If it works Ok (it will be slow running on a CD), this would tend to confirm that the problem is only with the HARD drive.

  http://www.Ubuntu.com/desktop/get-Ubuntu/download

  If your laptop is still under warranty, you can contact HP and arrange for the replaced HARD disk - you can check your warranty status.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

  Kind regards

  DP - K

• Problems with DVD/CD-RW on Satellite Pro M series

  After searching the Forum questions / answers, it seems that many users have problems with the carpet * a 841 s UJ which is equipped with several types of Toshiba portable computers and I wonder why someone from Toshiba has not been able to intervene and to produce a final solution.

  In my case, I can not format a CD - RW or a DVD + RW because the message "D:\ is not accessible" and also "incorrect function".

  If DLA is selected in properties, can be as much as to be shown to a format selection window, but "Format failed due to general failure" happens.

  Toshiba installation CD will work OK (I did this several times after losing data on the hard drive) but the writing seems to be beyond the capacity of the disc.

  Does anyone have any suggestions?

  BTW, the deletion of "Upper and Lower Filters" registry that I have seen offered as a solution will not work because there is only one entry for low filter - no higher.

  You try to format the two supports using Windows option or using an application like Nero?
  I can't imagine that there is a serious problem with ODD. Test it with Nero. I'm sure it will work properly.