HP envy 4500 will not be printed on photo paper

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• 4500 envy: Envy 4500 will not be printed on photo paper

  I have a 4500 Envy will be printed on plain paper but as soon as I load photo paper it will not print on it.  I tried different manufacturing of paper and he'll come, but then just smears on the back with nothing on thr front while others, he just tells me to load paper.

  Hi @JimMackie,

  Please try these steps and getting back to me.

  Because the printer does not have the paper, I would recommend to try the steps listed in the document below. You can start to "Solution 2: adjust paper settings in the print driver.

  A Message appears "Out of paper" for HP ENVY 4500 and Deskjet Ink Advantage 3540 e - all-in - One Printer Series "

  If you arrive at "Solution 4: service of the printer", then I would recommend contact you HP.

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

  I hope this helps.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• HP OFFICEJET 7500 has using windows 7 & XP will not correctly printed on photo paper 12 x 12

  I did print online 2 partial lines through my photo paper.  When I try to print on cardstock print on borderless setting but when I put photo paper, it stops about 1/2 "from the end of the page and trying to get the page back then is twisted and stops. I need to remove the page and he has a small tear on the edge of the page. Help, please.

  I ended up returning the printer Staples because I had a friend to come and take a look and we discovered that one of the rollers on the side right wasn't in the right place because the paper would be stuck and twisting. New printer works fine now that we have implemented correctly. Not one of the easiest to set up printers. Thanks again for your help.

• Portable printer OOfficejet 100 - will not be printed on photo paper loaded

  I have a brand new printer Officejet 100 (just out of the box today) and I am trying to print photos from my Canon Rebel T5, which is connected by usb to the printer.

  I loaded the plain printer paper in the tray and the pictures printed without problem. When I try the same steps with the matte photo paper, the printer is flashing with an error of paper, and the camera screen says no paper is located.

  Photo paper I use is the mark Staples, 8-1/2 x 11 inches and 230 g/m (61lb), which weighs less than the recommended 250 g/m2 (66 lb) on the site of hp - http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c02623030

  This printer works only with HP photo paper, or have I missed a step somewhere along the way?

  Any suggestions? Thanks in advance.

  Hi @Jord123,

• HP Envy 5660: HP Envy 5660 will not be printed on cardstock

  I just spent over an hour on the phone with tech support trying to 1 million different options to allow me to print. A week ago, I bought this printer to print on cards for the baptism of my son (in 2 days) and he refuses to print on thick paper. Technical support tried different drivers, printing through the viewer of PDF, Word printing, printing of a multitude of different parameters, since the photo tray, since the main tray, wireless, USB, etc. Nothing WORKS! I need to get there as soon as POSSIBLE. I find it very difficult to believe that this 'thing' print on photo paper but impossible to print on card stock of all things. Help, please! If HP someone sees my case number is 3028801369. Thank you.

  Hi @mirurzun,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP ENVY 5660 e-all-in-one printer with a Mac OS X 10.11 El Capitan computer and you cannot print on thick paper with success. I would like to help with that.

  I went and checked the case created by the agent who you work with. He noted that the end of the document appeared at the top of the card stock, but when you use plain paper it printed fine.

  I called HP ENVY 5660 e-all-in-one printer (F8B04A) specifications and found that cardboard did not appear as a type supported media which is probably why you are not able to make it work.

  If this helps you find a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• HP Envy 4500 will not print computer

  Hello

  My HP Envy 4500 works perfectly for some time now.  Unfortunately, it stopped printing from my Dell laptop, running Windows7. It scans to the laptop very well.  It copies fine, and it prints from my iPhone fine.

  I've reviewed a ton of messages and tried many things:

  * Uninstall/reinstall wireless (at least 8 times) - via the website https://123.hpconnected.com/activate/woobe/ENVY4500

  * Uninstall/reinstall via USB

  * ran doctor utility printing/scanning (or whatever it's called) and says it all looks very good

  sending a test with a HP tool page is fine, however, the internal test via the tool HP Print page fails

  I'm losing my mind and would be really grateful for the help.

  Thank you!

  Hey @JNZM,

  Thanks for getting back to me on this subject. Normally, I get a notification email indicating that you had replied to a post that we are working on. In this case, I never had an email, so I just found this post unanswered today. Normally I answer as soon as I come into the office. I have some more tricks up my sleeve that we can try to solve the printing problem you feel. Can I please have you follow the steps below to load another driver on your machine and test print.

  1. Click on the Start menu
  2. Select the devices and printers
  3. In the devices and printers folder right click on your HP Envy 4500 and left click on printer properties.
  4. Left click on the Advanced tab
  5. Left-click on new driver
  6. When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right.
  7. Select HP as the manufacturer on the left
  8. DeskJet 6980 select the printer on the right. If Deskjet 6980 does appear to only select "Windows Update" at the bottom left and once the update is completed, you will be able to select Deskjet 6980.
  9. After selecting Deskjet 6980 hit Next to complete the wizard driver new
  10. Under the printer properties window, select "Apply", but don't hit not OK
  11. Select the general tab
  12. Rename your HP Envy 4500 printer
      
  13. Click OK
  14. Finally, right click on your HP Envy 4500 one more time and click on Printing Preferences
  15. Left click on the paper/quality tab
  16. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
  17. Press apply and OK

  Now that the other driver has been installed, test printing from your Windows 7 computer again.

  Please let me know if this procedure works for you. Good luck!

• 4500 envy: Envy 4500 will not work after ink change

  I changed the ink cartridge in my HP Envy 4500.  It prints the alignment fine page.  I put on the screen to scan and it repeat me that it is «forever» scanning until I have Cancel.  Then, it is stuck on cancel until I have force a stop down.    I'm ready to take a hammer to this printer.

  Hi @Paulaayn,

  Please go on the HP Forums! I'd be happy to let you save your craving for 4500 sledge-hammering.

  I understand your printer is stuck in a mode of scanning and based on your description, it seems that it is the alignment page that didn't scan. You have the printer connected directly to a wall outlet or is this a surge protector or power bar? Even if you have used a surge protector/power bar this whole time and you feel that this is not the case, please connect to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

  In this document, you will see, QUESTION: questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector

  ↑ This is not limited to the Laserjet printers.

  I ask because I wonder if the printer does not have enough power to run the task. If you do not have the printer connected directly to a wall jack already, we will perform a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in.

  Please let me know the results of your efforts, and I'll get back to you. Thank you.

• New HP Envy 4500 will not connect with my computer

  New HP printer shows blue light of connection with my wireless network but the printer connects with my computer (Windows 7 64-bit)

  I tried troubleshooting with doctor without success.  I thought about the restoration to the manufacturer's specifications. but worried about this procedure.

  Confused.

  Help please

  Adnilybrek28

  Welcome to the HP Forum.

  There is lots of useful information to the Web site of your printer.  In addition, the most important thing you can do is to install the full features software for your printer.  The installation process should help you with the login process.

  General instructions to install the printer software

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Open drivers HP & downloads
  • Enter your printer model information
  • Select your printer in the list of the 'results '.

  OR

  • Open of printer drivers HP ENVY 4500 e-all-in-one
  • Enter your operating system from the menu drop-down
  • Click NEXT and scroll down
  • Find the category driver - software product installation
  • Select the base driver, e-print, or a full features software
  • Save the *.exe installation package (s) on your computer

  The files will probably save in the "folder"downloads. "

  If it is available, you can download print and scan doctor and / or other programs of the category-utilities

  TIP:

  Install the utilities / tools first. bit installation packages are smaller in size

  • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

  NOTES:

  •         Look at the bottom half of the main Web page for your printer for helpful videos help with the installation of the printer software!
  •         Scroll through the list of videos back until you find the video that best fits your situation.
  • Connection USB: download and install the driver software before connecting a USB cable.
  • Ethernet: connect the printer to the network and (optional) assign the printer IP address to the router. Once the printer is connected to the network, make sure that the printer is on, and then install the printer software.
  • Once the initial installation is complete and functional, check / install category - updated

  There is valuable information about the Web site, including Manual, pages How-to's , Troubleshooting and SOLUTIONS section and alerts and notifications for your printer.  Be sure to take a comprehensive look at what's available.  To bookmark the page.

  Click on the Thumbs-Up Kudos to show that you appreciate the help and time of our Experts.

  Although I strive to reflect best practices of HP, I do not work for HP.

  When the answer is a good fix or workaround, click accept as Solution !

• HP Envy 4500 will not scan to the MacBook Air Yosemite 10.10.3

  My printer connects wirelessly with my MacBook to print. It seems perfectly fine copy.

  However, the scan will be get no MacBook computer a friend and scan to it and refuses to scan at mine. I tried printing via system preferences > printer and scanner, tried to remove my printer and add it again to the impression that tried to download drivers for Yosemite to find that the error in the application downloaded impression told me that airprint was not working and the scan could not be completed. On my printer, my computer was never seen on screen as one scan to. How to solve this problem?

  Hi @LSarah,

  Welcome to the HP Forums!

  I noticed that you cannot scan with your printer HP Envy 4500 on Mac OS X 10.10 Yosemite. I'm happy to discuss this issue scan for you!

  Please, try the procedure described in this guide, connection error shows then scanand let me know what happens!

  I hope this helps!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP Envy 5540: HP Envy 5540 will not be printed on A4 photo paper

  As said in the title, the HP envy 5540 which has brought us recently will not print on A4 photo paper. When you try this it will be just the paper jam. It can print on the matte side of the shiny paper but who despises the point to print on glossy paper. Glossy paper in which you provided (10 x 15 cm) works very well so I don't see what the problem is.

  So I thought I'd post a response cela in case someone else wins the same problem. To resolve this problem when you put paper in the tray make sure that it is placed as left as possible. The reason for this is because the paper gets stuck to the right of the printer inside, this is of course because this model isn't try and calibrate the book itself just cause, it assumes that the Board is good enough.
  If this still does not work then I recommend that once in the basic printing options, select photo paper (HP or not depending on what you have). More there are also in Control Panel > display devices and printers and right click on the printer model you are using, and then select Printing Options. Then, check the orientation of the layout and for verification of the quality of the paper / source paper and media for what you feel would be good for you.

  Hope this helps someone else who has this problem because when I looked around I saw never the solution.

• HP Envy 4500: HP Envy 4500 will not work

  I get this message:

  Jam of transport

  The printer cartridges can not move.

  Open the cartridge access door, cleare any jammed paper or obstructions.

  Make sure that the ink cartridge levers are lowered & engaged,.

  The cartridges are stuck on the left side.  I brought the printer Staples where I bought it and nobody could find no obstruction.   He went from 90 days, but it's less than a year for the guarantee.

  HP does not seem to have an email address or phone number to call for this situation.   Just need to know if my desire to 4500 can be fixed for free under the guarantee.    It is the only place to contact.   I called the three digits as points of service and all three are not points of service.

  What should I do next?    Who should I contact?

  Thank you very much

  Terry Maloney

  Hello @Terry50,

  Welcome to the Forums of HP Support!

  I understand that you get a 'Transport Jam' error on the front panel of your HP ENVY 4500 e-all-in-one printer and troubleshooting with the - have made this material error with the store nothing helps. Right now, I want to point you in the right path of resolution.

  To begin, please can I you click here to review the troubleshooting steps to resolve this specific error condition. Please just review of Solution, and two and three solutionstatements. This includes all sub-steps under the listed Solutions. If all the steps have been made without success, the next step would be to replace the printer as the trolley is a non-replaceable element.

  If you need a replacement, I would recommend that you reach out to the Technical Support queue by phone.

  HP Technical Support can be reached at the: 800-474-6836.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  Worldwide contact HP

  When you talk with the phone support agent, please let them know to make steps you completed your to try to solve this jam of transport as well as the results of these measures.

  I wish you good luck going forward with this!

• Pixma8720 will not be printed on A3 paper, he spits

  I'm a Mac to print on a printer of 8720 Pizma. I am trying to print on A3 paper. I've never had problems in the past and last night I went to print, and it would be the paper then spit and begin to Flash orange. I have checked the ink, reinstalled the drivers and may not know what is happening. I tried printing on US letter paper and it worked fine. I guess this is the reading of the document under the incorrect, but not sure paper size. Any ideas on how to solve this problem?

  Yes, he has worked in the past. I finally thought to it. I had to make sure I was adding the printer settings by using the network of Canon and not Hello or picking it the menu on the fast setting screen. Had to actually click on add printer and choose it from the list.

• C7280 WILL NOT AUTOMATICALLY PRINT ON REGULAR PAPER

  I have a PhotoSmart C7280.  Whenever I want to print a document I have to go into preferences and use the General print option.  Is there a way I can it set up to always print on plain paper first?  I make a document more than photo printing.  THANX

  Open Control Panel
  Open fax machines and printers
  Right-click on the printer icon and choose Printing Preferences.
  Make the necessary changes here and click OK.

  This should do the trick.

• 4509 envy: Envy 4500 will not print black

  My printer does not print black. Print color. New cartridge is still no black.

  Dear customer.

  I understand that you are experiencing problems printing black (mono).

  Could you try t clean print head?

  Solution 4: use a tool automated to clean the print head

  Follow these steps to perform an automated tool to clean the print head.

• HP printer Envy 4500 does not share print and else, says paper jam

  Just bought HP Envy printer 4500 which is supposed to print on both sides.  I put a copy of a document of two faces in the place where the document is supposed to copy.  I put the function copy, black ink, 2 Facer.     Then, I pressed 'start' and a copy out of feeder.  When I pressed on the two long side once again I get the message 'paper jammed' I called HP and Best Buy and nobody can help you.  HP support says paper I use is the cause.   Excuse me, but this is a multipurpose with 96 bright paper, 20 lb.   Best Buy tech told the paper or the paper type has nothing to do with anything.    I wanted to only two printed sides to save paper, but I can't live without this feature.

  But, for the record, I learned the machine is faulty by Best Buy and return.   I don't think it's paper or defective.   What do I do and where can I find the explicit directions to copy both sides of the paper.  No computer!

  Hello

  The procedure:

  • Press copy,
  • Touch 2 faces
  • Touch black or color

  Now the printer says «face...» "It will copy the first page, do not remove paper.

  • Turn the paper on to the second page (or put the second page on the glass).
  • Press ok

  It will copy the second page.

  Kind regards.