HP Envy 4524: Photographs from the following Roxio 4 do not print on HP Envy 4524

HP Pavilion B & O is connected to the printer by wireless (and I tried USB) are both only a few weeks. HPPhoto creations prints OK.

Do not print photos from Roxio next 4. The small printer icon appears at the bottom right. 'See what's printing' is empty, but the word "pending" appears for a split second under 'status '. The player search tool using 'C' with the parameter "Modified today", I see that "C:\Windows\System32\spool\PRINTER" has been changed exactly at the same time that the PRINT of Roxio key has been pressed but is empty.

I ran HPPrint and Scan - the result is "everything checked out OK" and the Test print was perfect.

Ordinary from WinWord of Microsoft and that sort of thing print are OK. I've been in contact with Roxio, they couldn't arrive at any rhing.

Can you advise please

Thanks much for the suggestion, but I am afraid that it has not helped. I managed to find the Instalation for the next 4 Roxios log file. At one point, she cites the operating system as Windows 8.1 etc - is not, it is winning 10. I restored the settings of the manufacturers, she did to win 10 not 8.1 who had never been on the machine. I ask myself now Roxio for a refund.

Tags: HP Printers

Similar Questions

Maybe you are looking for