HP Envy 5532 - Win 7 64 - bit - USB printing problem

Hi all

I recently bought a HP Envy 5532 all-in-one, which is located to the sides of

my HP Compaq 6000 running Windows 7 Pro 64 bit.

I tried a few HP diagnostic programs, which recognize,

but do not solve the problem and suggest uninstall and start again.

I also installed the latest driver download, rather than the installation disc.

I also tried the Fixit Windows for the USB, nothing helps.

My problem is, no matter how to install software/drivers to support this

device, I can't print via USB.

Once installed, I print a test page for 'printer properties', I can see the coil of the page

in the active jobs window, then disappear and... nothing.

There seems to be a link broken between the printer and USB001 which is the virtual USB port

Everyone knows and if so, please share how you solved.

as it is driving me crazy.

Thanks in advance

After doing a bit more research, it is certainly a problem of Windows security permissions.

I have a workaround by following this link and can now print. :-), but do not know the security implications.

Not sure that the installer sets incorrect permissions during installation,

Certainly, I ran the installer as an administrator and still had the problem.

Maybe you could advise on the required parameters?

https://social.technet.Microsoft.com/forums/WindowsServer/en-us/56f102d6-E53A-42a9-9855-1e01efeb4cd2/Printer-Spooler-access-denied-on-local-printers?Forum=winserveressentials

Hope this helps to determine what the problem

concerning

Terry

Tags: HP Printers

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